GE JCB968 Before you call for service…, Problem, Possible Causes, What To Do, your range section

Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Problem	Possible Causes	What To Do
Oven temperature	Oven thermostat	• See the Adjust the oven thermostat—Do it yourself!
too hot or too cold	needs adjustment.	section.
Oven will not work	Plug on range is not completely	• Make sure electrical plug is plugged into a live, properly
	inserted in the electrical outlet.	grounded outlet.
	A fuse in your home may be	• Replace the fuse or reset the circuit breaker.
	blown or the circuit
	breaker tripped.
	Oven controls improperly set.	• See the Using the oven section.
	Oven too hot.	• Allow the oven to cool to below locking temperature.
Food does not bake	Oven controls improperly set.	• See the Using the oven section.
or roast properly
	Rack position is incorrect	• See the Using the oven section.
	or the rack is not level.
	Incorrect cookware or	• See the Using the oven section.
	cookware of improper
	size being used.
	Oven thermostat needs	• See the Adjust the oven thermostat—Do it yourself!
	adjustment.	section.
Food does not broil	Oven controls improperly set.	• Make sure you touch the BROIL HI/LO pad.
properly
	Improper rack position	• See the Broiling Guide.
	being used.
	Cookware not suited for broiling. • Use the broiling pan and grid that came with your range.
	The probe is plugged into the	• Unplug and remove the probe from the oven.
	outlet in the oven (on some models).
	Aluminum foil used on the	• See the Using the oven section.
	the broiling pan and grid has
	not been fitted properly and
	slit as recommended.
	In some areas the power	• Preheat the broil element for 10 minutes.
	(voltage) may be low.	• Broil for the longest period of time recommended
		in the Broiling Guide.
Storage drawer	Rear drawer support is	• Reposition the drawer. See the Storage Drawer
is crooked	on top of the guide rail.	Removal instructions in the Care and cleaning of
		your range section.
		• Check to make sure drawer is properly seated
		if removed.
Storage drawer	Power cord may be	• Reposition the drawer and power cord. See the
won’t close	obstructing drawer	Storage Drawer Removal instructions in the Care and
	in the lower back	cleaning of your range section.
	of the range.
	Rear drawer support is	• Reposition the drawer. See the Storage Drawer
42	on top of the guide rail.	Removal instructions in the Care and cleaning of
		your range section.