Before you call for service… | ge.com |
Troubleshooting Tips
Save time and money! Review the chart on this page first and you may not need to call for service.
Problem | Possible Causes | What To Do | ||||||
Burners do not light | Plug on range is not | • On models with electric ignition, make sure electrical | ||||||
| completely inserted in | plug is plugged into a live, properly grounded outlet. | ||||||
| the electrical outlet. |
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| Burner holes on the side | • Remove the burners and clean them with a safety pin | ||||||
| or around the top of the | or paper clip. Make sure you do not enlarge the holes. | ||||||
| burner may be clogged. |
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| Burners may not be fitted | • Remove the burners and reinstall them properly. | ||||||
| correctly onto the mounting |
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Burners have yellow or | The combustion quality of | • Use the illustrations below to determine if your burner | ||||||
burner flames needs to be | flames are normal. If burner flames look like A, call for | |||||||
| determined visually. | service. Normal burner flames should look like B or C, | ||||||
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| depending on the type of gas you use. With LP gas, some | ||||||
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| yellow tipping on outer cones is normal. | ||||||
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Call for service | on outer cones | Normal for |
| Normal for LP gas | natural gas |
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Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support
