Consumer Support.

GE Appliances Website

In the U.S.: ge.com

Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals, order parts, catalogs, or even schedule service on-line. You can also “Ask Our Team of Experts” your questions, and so much more... In Canada: geappliances.ca

Schedule Service

In the U.S.: ge.com

Expert GE repair service is only one step away from your door. Get on-line and schedule your service at your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal business hours.

In Canada, call 1.800.361.3400

Real Life Design Studio

In the U.S.: ge.com

GE supports the Universal Design concept—products, services and environments that can be used by people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call 800.TDD.GEAC (800.833.4322).

In Canada, contact: Manager, Consumer Relations, Camco, Inc.

Suite 310, 1 Factory Lane

Moncton, N.B. E1C 9M3

Extended Warranties

In the U.S.: ge.com

Purchase a GE extended warranty and learn about special discounts that are available while your warranty is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours. GE Consumer Home Services will still be there after your warranty expires. In Canada, call 1.888.261.2133

Parts and Accessories

In the U.S.: ge.com

Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or by phone at 800.626.2002 during normal business hours.

Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

Customers in Canada should consult the yellow pages for the nearest Camco service center, or call 1.888.261.3055.

Contact Us

In the U.S.: ge.com

If you are not satisfied with the service you receive from GE, contact us on our Website with all the details including your phone number, or write to: General Manager, Customer Relations

GE Appliances, Appliance Park Louisville, KY 40225

In Canada: geappliances.ca, or write to:

Director, Consumer Relations, Camco, Inc.

 

Suite 310, 1 Factory Lane

 

Moncton, N.B. E1C 9M3

Register Your Appliance

In the U.S.: ge.com

Register your new appliance on-line—at your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. You may also mail in the pre-printed registration card included in the packing material. In Canada: geappliances.ca

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GE JGP319, JGP321 owner manual Consumer Support, Schedule Service

JGP321, JGP319 specifications

General Electric (GE) has long been a trusted name in home appliances, and their JGP319 and JGP321 gas cooktops are prime examples of modern kitchen ingenuity. Both models are designed with the home chef in mind, offering a blend of aesthetic appeal, technological advancements, and user-friendly features.

The GE JGP319 and JGP321 gas cooktops are equipped with four sealed burners, providing a range of cooking options for various culinary creations. The sealed burners not only enhance safety but also facilitate easy cleaning, as spills are contained within the burner area. The JGP319 model delivers up to 11,500 BTUs, while the JGP321 offers an impressive maximum output of 15,000 BTUs on its high-heat burner. This robust heat capacity allows users to achieve rapid boiling and swift cooking, making it ideal for busy kitchens.

Both cooktops feature heavy-duty cast iron grates, which offer superior durability and stability for pots and pans. The continuous grate design allows cookware to slide effortlessly from burner to burner, enhancing the cooking experience. This feature is particularly appreciated by chefs who often juggle multiple pots simultaneously.

In terms of aesthetics, the JGP319 and JGP321 are finished with a sleek stainless steel surface, which not only adds a modern touch to any kitchen but is also resistant to stains and easy to maintain. The low-profile design creates a seamless look that integrates well into any countertop, allowing for a polished appearance.

Safety is paramount in kitchen appliances, and GE does not compromise on this front. Both models come equipped with automatic reignition systems, ensuring that burners relight automatically if they are accidentally extinguished. Additionally, the cooktops feature a built-in cooktop timer, allowing users to monitor cooking times and avoid overcooking.

Another key characteristic of the JGP319 and JGP321 is their compatibility with a variety of cooking styles and preferences. They support a range of cookware types, including traditional pans as well as griddles and woks, ensuring versatility in meal preparation.

In conclusion, the GE JGP319 and JGP321 gas cooktops are exceptional choices for anyone seeking a reliable, stylish, and functional cooking solution. With their powerful burners, user-friendly design, and safety features, they stand out as industry leaders in the realm of gas cooktops. Whether you're a novice or a seasoned chef, these models are engineered to enhance your cooking experience, making them worthwhile investments for any kitchen.