Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions
Before You Call For Service…
Troubleshooting Tips
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem |
| Possible Causes | What To Do | |
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Control panel on |
| You forgot to press the | • Press the START pad. | |
microwave oven |
| START pad. |
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will not operate |
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| Door not securely closed. | • Make sure the microwave oven door is closed. | ||
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| Another function was pressed. | • Press the CLEAR/OFF pad twice to cancel it and begin again. | |
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| The CLEAR/OFF pad was | • Begin again. | |
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| pressed accidentally. |
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| Oven controls | • While using Time Defrost numbers not entered after | |
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| improperly set. | pressing the AUTO DEFROST pad. | |
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“SENSOR ERROR” |
| During a sensor | • The microwave oven door should not be opened | |
appears in the |
| function the microwave | before the time begins to count down in the display. | |
microwave oven |
| oven door was opened |
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display |
| too soon. |
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Microwave oven light |
| Light bulb is loose | • Call for service. | |
does not work |
| or defective. |
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Foods overcooked or |
| Varying density and amount | • Varying density and amount sometimes require more | |
undercooked in the |
| of foods being cooked. | cooking time. | |
microwave oven |
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| Food not turned or stirred | • Turn or stir food and begin again. | ||
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| as called for in the recipe. |
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| Too many dishes in the | • Do not overload your microwave oven. | |
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| oven at the same time. |
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| Food not thoroughly defrosted. | • See the Using the microwave sensor controls section. | |
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| Improper cookware or | • See the Microwave safe cookware section of the | |
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| coverings being used. | Important Safety Instructions section. | |
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| Humidity or moisture in | • Make sure the inside of the oven and the outside of | |
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| the oven will lessen the | the containers are dry. | |
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| Sensor cooking time. |
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| Food not allowed to stand. | • Some standing time is recommended for certain | |
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| vegetables cooked with the Sensor Controls. |
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Clock and timer |
| A fuse in your home may be | • Replace the fuse or reset the circuit breaker. | |
do not work or |
| blown or the circuit breaker |
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display goes blank |
| tripped. |
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| Controls improperly set. | • See the Using the clock and lower oven timer section. | |
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| for the lower oven clock. |
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| • See the Display On/Off section for the microwave oven clock. |
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| The clock is in the | • See the Special features of your lower oven control | |
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| section for the lower oven clock. | ||
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| • See the Display On/Off section for the microwave oven clock. |
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