GE JVM172J warranty mQuestiom? ~. UseThis Problem Solver

m Questiom?

.~. UseThis Problem Solver

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PROBLEM	POSSIBLE CAUSE AND REMEDY
OVEN WILLN~	G A fuse in your home maybe blown or the circuit breaker tripped. Replace fuse or reset
COME ON	circuit breaker.
	● Unplug your microwave oven, then plug it back in.
	● Make sure 3-prong plug on oven is fully inserted into wall receptacle.
CONTROL PANEL	. Door not securely closed.
LIGHTED, YET OVEN	. START pad must be touched after entering cooking selection.
WILL N~ START
	● Another selection entered already in oven and CLEAR/OFF pad not touched to cancel it.
	● Make sure you have entered cooking time after touching TIME COOK I & II pad.
	* CLEAR/OFF pad was touched accidentally. Reset cooking program and touch
	START pad.
	. Make sure you have entered a temperature afier touching TEMP COOK/HOLD pad.
	● Make sure you entered a code number atir touching AUTO COOK, AU~ ROAST,
	AU~ DEFROST or AU~ REHEAT pads.
FOODS ARE E~HER	● Cooking times may vary because of starting food temperatum, food density or amount of
OVERCOOKED OR	fds in oven. Touch TIME COOK I & H pad and additiond cooking time for completion.
UNDERCOOKED	● Incorrect power level entered. Check cookbook for recommended power level.
	. Dish was not rotated, turned or stirred. Some dishes require specific instructions.
	Check cookbook or recipe for instructions.
	. Too many dishes in oven at same time. Cooking time must be increased when cooking
	more than one food item. Check cookbook time recommendations.
	G Dish not covered as directed when using Auto Cook function.
	● Previous microwaving left humidity or moisture in oven, thus lessening the cooking
	time in Auto Cook function.
	s Certain vegetables need a standing time after using Auto Cook. Check Automatic
	Cooking Control Guide.
	. Probe not inserted properly into meat or dish when using Temp Cook/Hold or Auto
	Roast functions, Check cookbook for specific instructions.
“PRObE” APPEARS	● Probe has been forgotten or not seated properly in oven wall when using Temp
ON DISPLAY	Cook/Hold or Auto Roast.
“Error” APPEARS	. During Auto Cook or Auto Reheat progmrn, the door was opened before steam could
ON DISPLAY	be detected.
	All these things are normal with your microwave oven:

●Steam or vapor escaping from around the door.

●Light reflection around door or outer case.

●Dimming oven light and change in blower sound may occur while operating at power levels other than high.

●Dull thumping sound while oven is operating.

c Some TV-Radio interference might be noticed while using your microwave oven. It’s similar to the interference caused by other small appliances and does not indicate a problem with your oven.

Ifyouneed more help... call, toll free: GE Answer Center” /800.626.2000 / consumer information service

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