30
ProBridge Ethernet User Manual
Contacting technical support
For assistance installing, operating, maintaining, and troubleshooting this product, refer to this document and any other documentation provided. If you still have questions, you may contact technical support during normal business hours (Monday through Friday, excluding holidays, between 6 a.m. and 5 p.m. Pacific Time).
Table 8. | Sales and support contact information |
| |
|
|
|
|
|
| Sales | Technical support |
|
|
|
|
Phone |
| ||
|
| Alaska and Hawaii; Puerto Rico; Canada). | |
|
| Outside the | |
|
|
|
|
| info@gesecurity.com | generaltech@ge.com | |
Fax |
| 800.483.2495 | 541.752.9096 (24 hours/day) |
|
|
|
|
Note: | Be ready at the equipment before calling for technical support. |
Online publication library
Another great resource for assistance with your GE product is our online publication library, available to all of our customers. To access the library, go to our website at the following location:
http://www.gesecurity.com
In the Tools area at the top, click the Publication Library link. After you register and log on, you may search through our online
library for the documentation you need.1
1.Many GE documents are provided as PDFs. To read these documents, you will need Adobe Acrobat Reader, which can be downloaded free from Adobe’s website at www.adobe.com.