Using the surface elements.

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Error Alerts (Flashing “E”/”c” and “E” “o”)

Safety

Error alerts indicate a temporary problem that may be corrected by the user.

Clear Keypad—If the display flashes “E” alternating to “c”, the keypad is sensing continuous activation of one or more keypads. Clean or clear any obstructions on the keypad area. Obstructions may be water, food spills, a utensil or other objects.

To resume cooking, touch the ON/OFF pad, then select the power level.

Over Temperature—If the display flashes “E” alternating to “o”, the cooktop sensor indicates that the induction element or electronics have overheated.

Overheating of the element is caused by placing an empty pan on the element and selecting a high power level. The element sensor detects very high temperatures (above normal cooking temperatures), turns off the power and displays the error. A second potential cause of this error is a lack of cooling air to the bottom of the cooktop, which can cause overheating of the electronics. If this situation occurs, make sure the air inlet below the cooktop is unobstructed.

Touch the ON/OFF pad and allow the cooktop to cool for 30 to 45 minutes before operation can begin again.

If either of these conditions persist, call for service.

IMPORTANT: If the “E” flashes alone, without alternating to a “c” or “o”, a hardware error has occurred. Call for service.

Instructions Operating Instructions Care and Cleaning

Control Lock

IMPORTANT: As a convenience, you can lock the entire cooktop at any time when it is not in use or before cleaning. Locking the cooktop will prevent surface elements from being turned on accidentally.

To lock the cooktop:

Touch and hold the CONTROL LOCK pad for 5 seconds.

A two-beep signal will sound, and the CONTROL LOCK light will glow, indicating that the cooktop is locked.

If the cooktop is locked while a surface element is in use, it will automatically turn off.

The CONTROL LOCK does not affect the timer. If Control Lock is set while the timer is counting down, it will continue to operate.

To unlock the cooktop:

Touch and hold the CONTROL LOCK pad again for 5 seconds. A two-beep signal will sound, and the CONTROL LOCK light will go out, indicating that the cooktop is unlocked.

Troubleshooting Tips Consumer Support

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GE PHP960SMSS manual Using the surface elements, Instructions Operating Instructions Care and Cleaning, Control Lock
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PHP960SMSS specifications

The GE PHP960SMSS is a modern and stylish 30-inch electric induction cooktop that combines advanced technology with a sleek design ideal for contemporary kitchens. This cooktop not only provides precise cooking capabilities but also enhances the overall aesthetic appeal of the cooking space.

One of the standout features of the GE PHP960SMSS is its powerful induction cooking technology. Unlike traditional gas or electric cooking methods, induction uses electromagnetism to directly heat cookware, offering faster cooking times and superior temperature control. This results in more energy efficiency, translating to lower energy consumption during meal preparation, making it an environmentally friendly choice.

The cooktop comes with five induction cooking zones, including a powerful 11-inch burner capable of delivering up to 3,700 watts of power. Each zone is designed to accommodate a variety of pot sizes, ensuring versatile cooking options whether simmering, boiling, or frying. The responsiveness of the induction technology allows for quick adjustments in heat settings, allowing for precise cooking results.

Furthermore, the GE PHP960SMSS features a sleek glass surface that not only adds elegance but is also easy to clean. The smooth surface prevents food from sticking, making maintenance a breeze. The cooktop also includes a convenient touch control panel that allows users to easily select cooking zones and adjust heat levels. The panel includes a digital display that shows the power level and timer settings for enhanced convenience during cooking.

Safety is another priority in the design of the PHP960SMSS. The cooktop is equipped with a hot surface indicator that alerts users when the cooking surface is still hot, preventing accidental burns. Additionally, it includes features like automatic shut-off and child lock, ensuring that safety is maintained, even in busy kitchen environments.

In summary, the GE PHP960SMSS is an innovative induction cooktop that exemplifies the perfect blend of functionality, efficiency, and style. With its powerful heating capabilities, easy-to-clean surface, user-friendly controls, and safety features, it is an excellent choice for home cooks looking to enhance their culinary experience. This model stands out as a reliable and attractive addition to any modern kitchen.
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