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Problem |
| Possible Causes | What To Do |
Moisture collects inside |
| Too frequent or too |
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(in humid weather, air |
| long door openings. |
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carries moisture into |
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| Open containers of water or | • Cover or seal open containers. During a defrost cycle, | |
refrigerator when doors |
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| warm food in the refrigerator. | moisture will be removed from the refrigerator, but may | |
are opened) |
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| return with long or frequent door openings. | |
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Hot air from bottom |
| Normal air flow cooling motor. In the refrigeration process, | |
of refrigerator |
| it is normal that heat be expelled in the area under the refrigerator. | |
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| Some floor coverings will discolor at these normal and safe temperatures. | |
Food freezing in |
| Food too close to the air vent | • Move the food away from the air vent (near the |
the refrigerator |
| at the back of the refrigerator. | controls). |
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| Refrigerator control is set | • Move the refrigerator control to a warmer |
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| too cold. | temperature setting one increment at a time. |
Orange glow |
| Defrost heater is on. | • This is normal. |
in the freezer |
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Door bins do not fit |
| The freezer door bins are | • Try to install the bins in both doors. |
in the door |
| a different size than the |
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| refrigerator door bins. |
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Freezer light does |
| Some models do not have a | • Check for a |
not work |
| freezer light. | If the dome is opaque white, the model does not have a freezer |
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| light. Check for a door activated light switch on the right side of |
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| the freezer. If there is only a cap in place of a switch, the model |
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| does not have a freezer light. |
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| Light bulb burned out | • See Replacing the light bulbs. |
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| or loose. |
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Controls do not light up |
| Some models do not have | • If you can read white numbers on the control setting, |
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| lighted controls. | the model does not have lighted controls. |
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| Refrigerator light bulb burned | • See Replacing the light bulbs. |
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| out or loose. |
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Ice bucket does not fit |
| The freezer shelf is in the | • Place the shelf in the lower position. See Rearranging |
under the icemaker |
| top position. | the shelves. |
Water has poor |
| Water dispenser has not been | • Dispense water until all water in system is replenished. |
taste/odor |
| used for a long time. |
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Water in first glass |
| Normal when refrigerator | • Wait 24 hours for the refrigerator to completely cool down. |
is warm |
| is first installed. |
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| Water dispenser has not been | • Dispense water until all water is system is replenished. |
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| used for a long time. |
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| Water system has been drained. | • Allow several hours for replenished supply to chill. |
Water dispenser |
| Water supply line turned off | • See Installing the water line. |
does not work |
| or not connected. |
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| Water filter clogged. | • Replace filter cartridge or remove filter and install plug. |
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| Air may be trapped in | • Press the dispenser arm for at least 2 minutes. |
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| the water system. |
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Water spurting from |
| • Run water from the dispenser for 3 minutes | |
dispenser |
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| (about 11⁄2 gallons). |
Water is not dispensed |
| Water in reservoir is frozen | • Set the refrigerator control to a warmer setting and |
but icemaker is working |
| because the controls are | wait 24 hours. If water does not dispense after 24 hours, |
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| set too cold. | call for service. |
No water or ice cube |
| Supply line or shutoff valve | • Call a plumber. |
production |
| is clogged. |
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| Water filter clogged. | • Replace filter cartridge or remove filter and install plug. |
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| Filter cartridge not | • Remove and reinstall filter cartridge, being certain that |
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| properly installed. | it locks into place. The blade on the end of the cartridge |
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| should be positioned vertically. |
Water is leaking from |
| Glass not being held under | • Hold the glass underneath the dispenser for |
dispenser |
| the dispenser long enough | after releasing the dispenser button. Water may continue |
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| after button is released. | to dispense after the button is released. |
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| Air may be present in the | • Dispense water for at least 2 minutes to remove air |
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| water line system, causing | from system. |
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| water to drip after being |
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dispensed.
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