Questions?
Use this problem solver
Before You Call For Service
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| Dishwasher | |
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| PROBLEM | POSSIBLE CAUSE | WHAT TO DO | |||||
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| Spots and filming on |
| Extremely hard water | • | Use a rinse agent to reduce spots | |||
| glasses and flatware |
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| and prevent new film buildup. | |
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| Low inlet water | • | To remove stubborn spots on glassware: | |||
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| temperature |
| 1 Remove all metal utensils from the | |||
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| Overloading the dishwasher |
| dishwasher. | |||
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| 2 Do not add detergent. | |
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| Improper loading |
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| 3 Select the NORMAL WASH cycle | |
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| Old or damp powder |
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| detergent |
| and HEATED DRY option. | |||
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| 4 Start the dishwasher and allow to run | |
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| Rinse agent dispenser |
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| empty |
| until the main wash. | |||
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| 5 Open the door and pour 2 cups | |
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| Too little detergent |
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| (500 ml) of white vinegar into the | |
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| bottom of the dishwasher. | |
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| 6 Close the door and allow to complete | |
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| the cycle. If vinegar rinse doesn’t | |
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| work: Repeat as above, except use | |
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| 1/4 cup (60 ml) of citric acid crystals | |
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| instead of vinegar. | |
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| Cloudiness on |
| Combination of soft | • | This is called etching and is permanent. | |||
| glassware |
| water and too much |
| To prevent this from happening, use less | |||
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| detergent |
| detergent if you have soft water. Wash | |||
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| glassware in the shortest cycle that will get | |
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| them clean. | |
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| Extended exposure | • | Lower the water heater temperature to | |||
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| to |
| 120°F. | |||
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| water |
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| Black or gray marks |
| Aluminum utensils have | • | Remove marks with a mild, abrasive | |||
| on dishes |
| rubbed against dishes |
| cleaner. | |||
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| Dishes do not dry |
| HEATED/SMART DRY | • | Depending on Model, select HEATED | |||
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| not selected |
| DRY or SMART DRY. | |||
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| Rinse agent dispenser is | • | Check the rinse agent dispenser. | |||
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| empty |
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| Dishwasher is paused | • | To restart the wash cycle, press the selected | |||
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| wash button. | |
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| Low inlet water | • | Run tap until water is hot prior to starting | |||
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| dishwasher cycle. | |
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| • | Assure inlet water temperature is at least | |
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| 120°F. | |
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| • | Depending on your model, select WATER | |
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| TEMP HIGH and HEATED DRY or | |
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| WATER TEMP SANI and HEATED DRY | |
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| options. | |
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