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| Symptoms of Abnormal Operation |
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| Diagnostic/Status |
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| ComfortNet™ |
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| Fault Description |
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| Thermostat Only |
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| Possible Causes |
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| Corrective Actions |
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| Notes & Cautions |
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| (Legacy & ComfortNet™ Thermostat) |
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| LED Codes |
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| Message | Code |
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| ξ | Furnace fails to operate on high stage; |
| E8 | ξ | High stage pressure |
| PS2 | E8 | ξ | High stage pressure switch | ξ | Replace high stage pressure | ξ | Turn power OFF prior to |
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| furnace operates normally on low stage. |
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| switch circuit is closed at |
| CLOSED |
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| contacts sticking. |
| switch. |
| repair. |
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| ξ Integrated control module LED display |
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| start of heating cycle. |
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| ξ | Shorts in pressure switch circuit | ξ | Repair short in wiring | ξ | Replace pressure switch |
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| provides E8 error code. |
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| ξ Induced draft blower is |
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| wiring. |
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| with correct replacement |
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| operating. |
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| part. |
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| ξ Furnace is operating on |
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| low stage only |
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| ξ | Furnace fails to operate on high stage; |
| E9 | ξ | High stage pressure |
| PS2 OPEN | E9 | ξ | Pressure switch hose blocked | ξ | Inspect pressure switch hose. | ξ | Turn power OFF prior to |
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| furnace operates normally on low stage. |
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| switch circuit is not |
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| pinched, or connected |
| Repair/replace if necessary. |
| repair. |
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| ξ Integrated control module LED display |
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| closed. |
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| improperly. | ξ | Inspect flue and/or inlet air | ξ | Replace pressure switch |
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| provides E9 error code. |
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| ξ Induced draft blower is |
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| ξ Blocked flue and/or inlet air pipe, |
| piping for blockage, proper |
| with correct replacement |
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| operating. |
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| blocked drain system or weak |
| length, elbows, and termination. |
| part. |
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| ξ Furnace is operating on |
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| induced draft blower. |
| Check drain system. Correct as | ξ | Replace induced draft |
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| low stage only |
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| ξ Incorrect pressure switch set |
| necessary. |
| blower with correct |
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| point or malfunctioning switch | ξ | Check induced draft blower |
| replacement part. |
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| contacts. |
| performance. Correct as |
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| ξ Loose or improperly connected |
| necessary. |
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| wiring. | ξ | Correct pressure switch set point |
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| or contact motion. |
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| ξ | Tighten or correct wiring |
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| connection. |
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| ξ Furnace fails to operate. |
| EA | ξ Polarity of 115 volt AC |
| REVERSED | EA | ξ | Polarity of 115 volt AC power to | ξ | Review wiring diagram to | ξ | Turn power OFF prior to |
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| ξ Integrated control module LED display |
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| is reversed |
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| furnace or integrated module is |
| correct polarity. |
| repair. |
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| provides EA error code. |
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| revered. | ξ | Verify proper ground. Correct if |
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| ξ ComfortNet™ thermostat “Call for |
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| ξ | Poor unit ground |
| necessary. |
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| Service” icon illuminated. |
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| ξ | Check and correct wiring. |
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| ξ ComfortNet™ thermostat scrolls “Check |
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| Furnace” message. |
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41 |
| ξ Furnace fails to operate. |
| d0 | ξ | Data not yet on network. |
| NO NET | d0 | ξ | Furnace does not contain any | ξ | Populate shared data set using | ξ | Turn power OFF prior to |
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| ξ | Integrated control module LED display |
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| DATA |
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| shared data. |
| memory card. |
| repair |
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| 0 |
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| ξ | Use memory card for the |
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| provides d error code. |
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| specific model. |
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| ξ ComfortNet™ thermostat “Call for |
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| Service” icon illuminated. |
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| ξ | Insert memory card |
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| ξ ComfortNet™ thermostat scrolls “Check |
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| BEFORE turning power |
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| Furnace” message. |
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| ON. Memory card may be |
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| removed after data is |
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| loaded. |
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| ξ | Turn power OFF before |
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| removing memory card. |
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| ξ | Error code will be cleared |
| TROUBLESHOOTING | |
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| once data is loaded. |
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| CHART |