Troubleshooting

This chapter summarizes the most common problems you may encounter with your Steam Sweeper and Floor Sanitizer. Please read the different sections for more details.

Before calling our Customer Care line, please check these first:

Is the Sweeper Collection Bin full?

Is there anything clogging the revolving brush opening?

Is the brush turning freely or are there hair, string or rug fibers twisted around the brush?

If you are unable to solve the problem, please contact our Customer Care Representatives at the number shown at the bottom of the page.

PROBLEM: Duodoes not operate.

Possible Cause:

1)Power cord not firmly plugged into outlet.

2)No power in wall outlet.

Possible Solution:

1)Check plug in outlet and set plug firmly.

2)Check fuse or breaker. Replace fuse, and/or reset breaker.

PROBLEM: Duodoes not emit steam.

Possible Cause:

1)No water in Water Tank.

Possible Solution:

1)Add water to the water tank by following the instructions on pg 9.

PROBLEM: RED light comes on and/or unit shuts off shortly after the water in the tank is heated.

Possible Cause:

1)Your thermostat may not have been pre-boiled to trigger proper thermostat levels.

Possible Solution:

1)Shut the unit off, remove the plug from the electrical outlet, and empty the tank completely. After the unit has cooled down, refill the tank with cold water, using a little less than indicated by the line on the fill cup. Be careful not to overfill the tank. Plug the unit back into the wall receptacle, and press the grey ‘STEAM’ button to start sanitizing.

pg 24

877 - HAAN DIRECT / 877 - 422 - 6347

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Haan HD-50 user manual Troubleshooting, Problem Duo does not operate Possible Cause, Possible Solution

HD-50 specifications

The Haan HD-50 is an innovative steam mop designed to provide effective cleaning solutions for various hard floor surfaces. With its advanced technology and user-friendly design, it has gained popularity among homeowners seeking a convenient and efficient way to maintain their living spaces.

One of the standout features of the Haan HD-50 is its powerful steam cleaning capability. Utilizing steam to sanitize and eliminate dirt, grime, and bacteria, this device heats water to generate high-temperature steam in just 20 seconds. This rapid heating technology allows for quick cleaning sessions, making it ideal for busy households.

The Haan HD-50 is equipped with a versatile cleaning head that can swivel and maneuver easily around furniture and tight corners, ensuring a thorough clean in every nook and cranny. Its lightweight design enhances maneuverability, reducing operator fatigue during extended cleaning tasks. This makes it an excellent choice for users of all ages, as it is easy to handle and transport.

Another notable characteristic of the Haan HD-50 is its reusable microfiber cleaning pads. These pads are designed to trap dirt and grime effectively, and they can be washed and reused multiple times, offering an eco-friendly alternative to disposable pads. This feature not only reduces waste but also saves money in the long run.

In terms of adjustability, the Haan HD-50 offers multiple steam settings, allowing users to customize the steam output based on the cleaning task at hand. This flexibility makes it suitable for various surfaces, including tile, hardwood, laminate, and vinyl. The ability to adjust steam intensity also ensures that delicate surfaces aren't damaged during the cleaning process.

Safety is a priority with the Haan HD-50, which comes equipped with automatic shut-off functionality. This feature activates when the mop is left unattended or overheats, providing added peace of mind for users.

Overall, the Haan HD-50 combines efficiency, versatility, and safety, making it a reliable cleaning companion for any home. With its ability to deeply sanitize and effortlessly glide across floors, it represents a valuable investment for maintaining a clean and healthy living environment. Whether tackling daily messes or occasional deep cleans, the Haan HD-50 is designed to rise to the challenge.