Haan HD-50 user manual Questions & Answers

Questions & Answers

?Question:surfaces? Is the HAAN® Duo™ safe for use on all hard

The HAAN® Duo™ emits a high velocity, dry vapor of steam at a consistent 212°F to ensure it is safe to use on any sealed hard surface. And the patented, super-absorbent, multilayer Ultra-Microfiber cleaning pads are designed to reduce friction and dry floors almost instantly, making the Duo™ safe on even the most delicate flooring, such as hardwood or laminate.

?Question: Can the Duo™ be used on laminate and hard- wood flooring?

The HAAN® Duo™ was designed for use on sensitive flooring like laminates and hardwood. We’ve spent years optimizing the steam emission so that, at nearly half the wattage of competitive products (ours is only 860w combined), we still emit steam at 212˚F. This means our finer, vapor-like steam is gentler than those that simply blast 1500w of water and steam onto your floor. Yet, the Duo™ is more effective than competitors at penetrating stains and killing harmful germs and bacteria. Steam is all we do, and we’ve spent years perfecting it. We recommend that you test a small, inconspicuous area of the floor to be sure that it can handle the heat and steam action and refer to your floor manufacturer’s care recommendations.

?Question: How do I use the black rubber pad included with my HAAN® Duo™?

The black Floor Protector/Resting Mat is to be used whenever your HAAN® Duo™ is not being actively used. Place your Steam Cleaning Steam Sweeper and Floor Sanitizer on the Floor Protector Resting Mat (with the ‘bumpy’ side facing up) as soon as you assemble your unit and before you fill the Water Tank. The unit should remain on the mat while it heats up, AND you should always set your Duo™ on the mat if you need to take a quick break from steaming. Never leave your Duo™ sit in any one spot on the floor for any length

of time or it may damage the floor surface. The black Floor Protector Resting Mat should also be used when the unit is cooling down. If you store your unit standing up (as opposed to hanging on a hook), we recommend you keep it on the mat for storage as well.

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