Troubleshooting
This chapter summarizes the most common problems you could encounter with your
PROBLEM: When first using steam, the pump makes a thumping or clicking noise.
Possible Cause:
1)The pump emits some noise during the initial use of steam. This is normal until water flows through the system.
2)The pump emits noise when all the water in the tank has been used.
3)The water tank is not installed correctly or hasnot snapped into place.
Possible Solution:
1)Check the water level in the tank.
2)Fill the tank with water.
3)If the noise persists longer than 1 minute, remove the water tank and reinstall it being sure the tank has snapped firmly into place.
PROBLEM: The Steam Vacuum does not emit steam.
Possible Cause:
1)No water in water tank.
2)No power.
3)Steam button not depressed.
Possible Solution:
1)Check to see if power supply voltage is 120V.
2)Be sure the plug is securely inserted in the outle and power is on.
3)Remove and water tank, check water level and if needed, add water. Be sure it is properly set and snapped into place.
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