
Appendix B Page 225
I tried to do a modem
HotSync operation,
but it did not
complete
successfully.
Check the following on your computer:
■Make sure your compu ter is turned on
and that it does not shut d own
automatically as part of an energy-
saving feature.
■Make sure the modem conn ected to your
computer is turned on and is connected
to the outgoing phone line.
■Make sure the HotSync Manager is
enabled. Open Palm Desktop software,
from the HotSync menu, choose Setup.
Make sure that th e Enabled option i s
selected.
■Check the HotSync Manager Modem
Setup settings. Open Palm Desktop
software, from the HotSync menu,
choose Setup. Click the Serial Port
Settings tab and ma ke sure the Mode m
Setup option is selected and that the
Modem and Port settings match your
computer modem.
■Make sure the modem you are u sing
with your handheld has an on-off switch.
Your handheld cannot “wake up” a
modem that has an auto-off feature.
■Make sure the modem is conne cted
properly to a port on your computer and
is connected to the incoming phone line.
■You may need to select a different
Modem Type or enter a custom Setup
String. Most modems have a Setup
String that causes them to send initial
connection sounds to a speaker. You can
use these sounds to check the modem
connection.