L. After Fireplace is Lit

Initial Break-in Procedure

The fireplace should be run three to four hours continuously on high.

Turn the fireplace off and allow it to completely cool.

Remove fixed glass assembly. See Section 14.I.

Clean fixed glass assembly. See Section 3.

Replace the fixed glass assembly and run continuously on high an additional 12 hours.

This cures the materials used to manufacture the fire- place.

NOTICE! Open windows for air circulation during fire- place break-in.

Some people may be sensitive to smoke and odors.

Smoke detectors may activate.

 

 

CEILING

FIREPLACE OPENING

 

150°F

 

 

 

 

160°F

 

 

52 IN. MIN.

 

155°F

 

 

46 IN.

160°F

40 IN.

 

 

165°F+

34 IN.

 

 

 

28 IN.

 

180°F+

 

 

22 IN.

 

230°F+

 

 

16 IN.

 

 

10 IN.

 

 

MEASUREMENTS FROM

TOP EDGE OF THE OPENING

APPLIANCE FRONT

Figure 2.4 Wall Surface Temperatures

M. Frequently Asked Questions

ISSUE

SOLUTIONS

 

 

Condensation on the glass

This is a result of gas combustion and temperature variations. As the fireplace warms, this

condensation will disappear.

 

Blue flames

This is a result of normal operation and the flames will begin to yellow as the fireplace is al-

lowed to burn for 20 to 40 minutes.

 

 

When first operated, this fireplace may release an odor for the first several hours. This is caused

Odor from fireplace

by the curing of the paint and the burning off of any oils remaining from manufacturing. Odor may

 

also be released from finishing materials and adhesives used around the fireplace.

 

This is a normal result of the curing process of the paint and logs. Glass should be cleaned

Film on the glass

within 3 to 4 hours of initial burning to remove deposits left by oils from the manufacturing

 

process. A non-abrasive cleaner such as gas fireplace glass cleaner may be necessary. See

 

your dealer.

 

Noise is caused by metal expanding and contracting as it heats up and cools down, similar to

Metallic noise

the sound produced by a furnace or heating duct. This noise does not affect the operation or

 

longevity of the fireplace.

Is it normal to see the pilot flame burn

In an intermittent pilot ignition system (IPI), the pilot flame should turn off when appliance is

turned off. Some optional control systems available with IPI models may allow pilot flame to

continually?

remain lit.

 

 

 

Heat & Glo • TRUE-36, TRUE-42, TRUE-502282-900 Rev. D • 8/12

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Hearth and Home Technologies TRUE-36, TRUE-42, TRUE-50 After Fireplace is Lit, Frequently Asked Questions, Issue Solutions

TRUE-36, TRUE-50, TRUE-42 specifications

Hearth and Home Technologies offers a range of innovative fireplaces, and the TRUE series stands out for its exceptional design and advanced technology. The TRUE-42, TRUE-50, and TRUE-36 models are popular choices among homeowners looking for contemporary aesthetics combined with efficient heating solutions.

The TRUE-42 fireplace is designed for modern living spaces, offering a clear view of the flames from multiple angles. Its sleek, linear design allows it to be seamlessly incorporated into any room. One of its main features is the expansive glass front that enhances the visuals of the fire while promoting maximum heat output. With an input range of 27,000 to 50,000 BTUs, this model excels at warming larger spaces efficiently. Additionally, it includes adjustable flame height and various log or ember bed options, allowing users to customize their fire experience.

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