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Hearth and Home Technologies TRUE-50, TRUE-42, TRUE-36 owner manual Maintenance and Service

Models: TRUE-36 TRUE-50 TRUE-42

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3 Maintenance and Service

Any safety screen or guard removed for servicing must be replaced prior to operating the fireplace.

When properly maintained, your fireplace will give you many years of trouble-free service. We recommend an- nual service by a qualified service technician.

Doors, Surrounds, Fronts

Frequency: Annually

By: Homeowner

Tools needed: Protective gloves, stable work surface

• Assess condition of screen and replace as necessary.

A. Maintenance Tasks-Homeowner

Installation and repair should be done by a qualified service technician only. The fireplace should be inspected before use and at least annually by a professional service person.

The following tasks may be performed annually by the homeowner. If you are uncomfortable performing any of the listed tasks, please call your dealer for a service ap- pointment.

More frequent cleaning may be required due to lint from carpeting or other factors. Control compartment, burner and circulating air passageway of the fireplace must be kept clean.

CAUTION! Risk of Burns! The fireplace should be turned off and cooled before servicing.

Glass Cleaning

(Exterior of Installed Glass Only)

Frequency: Seasonally

By: Homeowner

Tools Needed: Protective gloves, ceramic glass cleaner, drop cloth and a stable work surface.

WARNING! Risk of Injury! Glass installation and re- moval must be performed only by a qualified service tech- nician.

•Homeowner may only clean outsides of glass.

•Call your dealer for a service appointment to have inside of glass cleaned.

CAUTION! Glass is breakable.

•Avoid striking, scratching or slamming glass

•Avoid abrasive cleaners

•DO NOT clean glass while it is hot

•Clean glass with a non-abrasive commercially available ceramic glass cleaner.

NOTICE! Use only glass cleaner compatible with ce- ramic glass. Other types of glass cleaner may damage the glass surface when exposed to high temperatures.

-Light deposits: Use a soft cloth with soap and water

-Heavy deposits: Use commercial fireplace glass cleaner (consult with your dealer)

•Inspect for scratches, dents or other damage and repair as necessary.

•Check that louvers are not blocked.

•Vacuum and dust surfaces.

Remote Control

Frequency: Seasonally

By: Homeowner

Tools needed: Replacement batteries and remote con- trol instructions.

•Locate remote control transmitter and receiver.

•Verify operation of remote. Refer to remote control operation instructions for proper calibration and setup procedure.

•Replace batteries as needed in remote transmitters.

•Place remote control out of reach of children.

If not using your fireplace for an extended period of time (summer months, vacations/trips, etc), to prevent unin- tended operation:

•Remove batteries from remote controls.

•Turn the ON/OFF/REMOTE switch on the control module to OFF.

Venting

Frequency: Seasonally

By: Homeowner

Tools needed: Protective gloves and safety glasses.

•Inspect venting and termination cap for blockage or obstruction such plants, bird nests, leaves, snow, debris, etc.

•Verify termination cap clearance to subsequent construc- tion (building additions, decks, fences, or sheds). See Section 6.

•Inspect for corrosion or separation.

•Verify weather stripping, sealing and flashing remains intact.

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Heat & Glo • TRUE-36, TRUE-42, TRUE-50 • 2282-900 Rev. D • 8/12

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Hearth and Home Technologies TRUE-50, TRUE-42, TRUE-36 owner manual Maintenance and Service
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TRUE-36, TRUE-50, TRUE-42 specifications

Hearth and Home Technologies offers a range of innovative fireplaces, and the TRUE series stands out for its exceptional design and advanced technology. The TRUE-42, TRUE-50, and TRUE-36 models are popular choices among homeowners looking for contemporary aesthetics combined with efficient heating solutions.

The TRUE-42 fireplace is designed for modern living spaces, offering a clear view of the flames from multiple angles. Its sleek, linear design allows it to be seamlessly incorporated into any room. One of its main features is the expansive glass front that enhances the visuals of the fire while promoting maximum heat output. With an input range of 27,000 to 50,000 BTUs, this model excels at warming larger spaces efficiently. Additionally, it includes adjustable flame height and various log or ember bed options, allowing users to customize their fire experience.

The TRUE-50 model takes the design and performance up a notch, providing an even larger viewing area with its 50-inch glass front. This fireplace is perfect for grand living rooms or commercial spaces, where ambiance and style are a priority. It features innovative technology such as auto ignition and an optional remote control, giving homeowners the flexibility to control the fire with ease. The TRUE-50 also allows for venting options, making it adaptable to a range of installation requirements, thus enhancing its versatility in different home settings.

Lastly, the TRUE-36 serves as a more compact option without sacrificing aesthetic appeal. It delivers the same stunning flame effect and high-efficiency heating as its larger counterparts, making it suitable for smaller rooms or cozy spaces. The TRUE-36 is designed to create a focal point in any room, featuring modern controls and customizable flame options.

All TRUE fireplaces boast advanced technologies like the Intellifire ignition system, which enhances safety and convenience by ensuring reliable lighting every time. Energy efficiency is a priority as well, with these models meeting stringent environmental standards, thereby providing heat without excessive emissions.

In summary, Hearth and Home Technologies’ TRUE series, including the TRUE-42, TRUE-50, and TRUE-36, offers cutting-edge design and performance. These models exemplify modern fireplace innovation, blending style, efficiency, and technological advancement, making them an excellent choice for any home or commercial space looking to enhance its ambiance.