Power Out Operation:
In a power out condition, the wall control display screen will not work. The only operable functions will be ON and OFF.
1.Install 2 D cell batteries into battery holder located in the valve cavity. This may require removal of the decorative front to access. Do not operate fireplace without the front in place due to potential fire hazard conditions.
2.To turn the fireplace ON or OFF, simply push the mode button.
Note: During battery operation only, the wall control will provide an audible “beep” periodically indicating the batteries are getting low and that the batteries should be changed. You can expect 2 days of continuous operation from a fresh set of batteries.
Service:
If the 
symbol appears on the wall control, this indi- cates a loss of communication between the wall control and the control module. Check the following:
1.Unplug the control module from the junction box, and remove any batteries, for 5 seconds. Plug the control module and batteries back in.
OR
2.Check that the green, white/yellow, red wires are prop- erly connected to the control module.
3.Call your fireplace dealer’s service department.
FREQUENTLY ASKED QUESTIONS
ISSUE | SOLUTIONS |
The wall control is locked. How do I unlock the wall | First, hold the mode button down until the unit beeps twice. |
control? | The wall control should be unlocked. |
| If the wall control is still locked, the system needs to have pow- |
| er removed and then restored (Power ON reset). This can be |
| accomplished by unplugging the line voltage power supply and |
| then removing the batteries from the battery backup kit if it is at- |
| tached. After one minute, restore the line voltage power supply |
| and the batteries. The wall control should now be unlocked. |
What does each color of the LED lights in the control | If no LED lights are lit, either there is no power to the fireplace |
module indicate? | or the fireplace is running on battery power. |
| If the yellow LED light is lit as a solid yellow light, the system |
| is powered and communicating. The pilot flame can be ON or |
| OFF, but there is no main flame. |
| If the yellow LED light is flashing, the system is powered, |
| communicating and the system is in the ON or THERMOSTAT |
| mode. If the wall control is in the THERMOSTAT mode, the |
| main flame will turn ON when there is a call for heat. |
| If the red LED light is lit as a solid red light, the system is |
| powered, but not able to communicate. Check that the green, |
| yellow/white and red wires are properly attached to the control |
| module located in lower fireplace enclosure. |
The wall control unit is stuck in thermostat mode. | Press the MODE button until the unit is in the OFF mode. Set |
Power ON reset does not solve this issue. | all AUX modes to OFF. After the wall control reverts back to the |
| normal display (displaying current room temperature) wait ten |
| seconds before turning off the power. |
The lightning bolt icon is the only item displayed. | The wall control is unable to communicate with the DC control |
| unit. Check for broken wires between the wall control and the |
| DC control. |
The screen on the wall control unit is blank or displays | Contact your dealer and/or a qualified service technician. |
“Err.” Power ON reset does not solve this issue. |
|
|
|
14
