TROUBLESHOOTING GUIDE

SYMPTOM

POSSIBLE CAUSE

SOLUTION

 

 

 

 

 

 

 

 

 

 

Lights will not come

1.

Light switch is turned off.

1.

Turn light switch on.

on.

2.

Lamp is loose or burned out.

2.

Check lamp and replace if burned out.

 

3.

Fuse is blown or circuit breaker is turned

3.

Replace fuse or turn circuit breaker on.

 

 

off.

 

 

 

4.

Daylight turn-off is in effect.

4.

Recheck after dark.

 

5.

Incorrect circuit wiring, if this is a new

5.

Verify wiring is correct.

 

 

installation.

 

 

 

 

 

 

 

Lights come on in

1.

Light control may be installed in a relatively

1.

The fixture is operating normally under these

daylight.

 

dark location.

 

conditions.

 

2.

Light control is in TEST.

2.

Set control switch to 5 or 10 minutes or Dusk-to-

 

 

 

 

Dawn.

 

 

 

Lights come on for no

Light control may be sensing small animals or

Reduce sensitivity.

apparent reason.

automobile traffic.

 

 

 

 

 

 

 

Lights stay on continu-

1.

The sensor may be picking up a heat source

1.

Reduce sensitivity.

ously.

 

like an air vent, dryer vent, or brightly

 

 

 

 

painted, heat-reflective surface.

 

 

 

2.

Sensor is in Automatic Override or Manual

2.

Set control switch to 5 or 10 minutes.

 

 

Override mode.

 

 

 

 

 

 

 

Lights flash on and

1.

Heat being reflected from other objects

1.

Reduce sensitivity.

off.

 

may be affecting the sensor.

 

 

 

2.

Sensor is in the Test mode.

2.

While in TEST mode, light only stays on for 5

 

 

 

 

seconds.

 

 

 

Light does not stay on

Nearby large, light-colored objects reflecting

Do not point other lights at the sensor.

in Manual mode.

light may trigger the shut-off feature.

 

 

 

 

 

 

 

598-1338-03

7

Page 7
Image 7
Heath Zenith 9600LED series warranty Troubleshooting Guide, Symptom Possible Cause Solution