L P, Troubleshooting | Go-Video DVR 4550 guide

A P P E N D I X

D

T R O U B L E S H O O T I N G

H E L P

This Chapter provides customer support information, as well as a list of FAQs, technical specifications, the product warranty and a special feature summary.

The chart below will help you solve common challenges with your DVD+VCR. If you don’t find the answers you need here, you can contact our Customer Service Department as follows:

	Phone:	(480) 922-0896
	E-Mail:	Òdvdhelp@sonicblue.comÓ
	Web:	Òwww.govideo.comÓ or
		Òwww.sonicblue.comÓ

SYMPTOM			SOLUTION(S)

Cannot access Setup menu.			¥ Stop the DVD player. You cannot access the
			Setup menu while a disc is playing.

No sound from speakers.			¥ Connect the DVD+VCR to a Dolby Digital-ready
			amplifier. You cannot connect speakers directly
			to the analog audio outputs because the unit
			does not have a built-in amplifier.
			¥ Dolby Digital and/or DTS not enabled in the
			menu system; see page 39.

TV only shows Go-Video screen.			¥ Connect the Composite and S-Video outputs to
			separate inputs on your television. If your
			television has one set of inputs for both S-Video
			and Composite, then the S-Video will most
			likely override the Composite input.

Cannot play other regional DVDs.			¥ The DVD-VCR will play Region 1 encoded discs
			only.

Cannot record on DVD deck.			¥ The DVD deck does not allow recording.

Can I connect to surround sound system? ¥ Yes, you can connect the DVD+VCR to an
			audio/video receiver or amplifier using the
			coaxial or optical digital outputs or analog
			outputs.

What types of discs can I play?			¥ DVD Video, CD Digital Audio, CD Video, SVCD
			and CD-ROM with MP3 tracks.

Picture has black bars.			¥ Make sure your TV Aspect Ratio is set properly
			to 4:3 or 16:9; see page 51.
			¥ Aspect ratios vary from disc to disc. The specific
			DVD may not offer a 4:3 full-screen version.

Auto Setup did not find all channels.			¥ If a cable box/satellite receiver is connected,
			the DVD+VCR will only find the cable box
			output channel. Use the alternative cable box
			hookup on page 42.

No picture.			¥ Press TV/VCR until the VCR indicator lights on
			the front panel display.

¥ Set Channel Switch to channel 4.

58

DVD+VCR User’s Guide

Image 64

Go-Video DVR 4550 manual L P, Troubleshooting

Contents

DV R 4 5 5 P Y R I G H T N O T I C E T E T O C AT V S Y S T E M I N S TA L L E RC R O V I S I O N N O T I F I C AT I O N Iii Title/Chapter/Time Selection Appendix D Help F E T Y DVD+VCR User’s Guide T T I N G S T a R T E D P a C K I N GGetting Started N PA C K Y O U R D V D + V C R N N E C T I O N S S I CDVD+VCR User’s Guide L I N E T E S E T U P E T M E N U L a N G U a G EO N F I R M a N T E N N a / C a B L E C O N N E C T I O N U N a U T O S E T U P M O T E C O N T R O L S E T E N T R O L Front panel, front panel display and rear panelW E R V I E W N T R O L K N T R O L K E Y S W I N DS T- F O R WA R D E a R O N T P a N E L Following is an overview DVD+VCR front panelD D E C K DVD SKIP/SEARCH Forward A P D O O R O N T P E L D I S P L a YFollowing is an overview DVD+VCR front panel display A R P a N E L Following is an overview DVD+VCR rear panel S I C O P E R a T I O N S A Y B a Follow these steps to play a VHS tape S I C V C R P L a Y B a C KBasic Operations I O N U N a V I G Special DVD Features E C I a L D V D F E a T U R E SC H a P T E R / T I M E S E L E C T I O N Select Title Select Chapter Select Time G L E / Z O L E S / a U D I O / 3 D S O U N D B TB T I T L E S P E AT C H a P T E R / T I T L E P E a T F E a T U R E SR E P E AT T B O O K M a R K S O K M a R K SM P T O B O O K M a R K S N D O M / P R O G R a M M E D P L a Y B a C K Select Programmed PlayN D O M P L AY B a C K O G R a M M E D P L AY B a C K A Y B a C K R R E C O R D I N G C O R D I N G Select Date/Time Stamp Record Source D S E T T I N G SVCR Recording P Y I N G F R O M D V D T O V H S N S E R T V H S T a P EO P Y T H E D V D T O V H S T a P E T O P T H E C O P Y P R O C E S S M E R R E C O R D I N G Timer RecordingM E R R E C O R D I N G E T L E N G T H E T T Y P EE T S O U R C E E T S P E E D M E R R E C O R D I N G Error S M E R R E C O R D I N G EO R S I E W E V E N T S U M M a R Y Press SETUP/ENTER A N N E L M a P P I N GDual-Deck VCR User’s Guide P Y O U R C H a N N E L S U S + W O R K S H E E T VCR Plus+B L E O a D C a S T R P L U S + R E C O R D E T R E C O R D I N G S P E E D E L E C T S E T S P E E DO N F I R M S E T T I N G S Select VCR Plus+ Setup U S + T I M E R E X TOff Min I N D E R K S D E X S E a R C H / S C Select Index Search/ScanP E N S E a R C H M E N U E L E C T I N D E X S E a R C H / S C a N Select Blank Search Direct Time Search Return to A L S E a R C H O P T I O N SE L E C T a S P E C I a L S E a R C H F U N C T I O N VA N C E D C O N N E C T I O N S I D E O / C O M P O N E N T H O OP E N D I N N E C T C O M P O N E N T V I D E O O U T T O T D E O O U T S E T T I N G Appendix a Advanced ConnectionsE L E C T D V D S E T U P E T a LT V I D E O O U T R / S T E R E O H O O K U P R E C E D T S D E code R S E T T I N G Set Dolby D Decoder DTS DecoderE L E C T L a N G U a G E / a U D I O S E T U P E T D O L B Y D D E code R O N N E C T D E V I C E T O V C R H E R a / V H O O K U PX T E R N a L D E V I C E O P T I O N S B L E B O A N N E L B L E B O X H O O K U PB L E B O T E R N a T I V E Appendix B System Settings S T E M S E T T I N G SN G U a G E S E T T I N G S E T T H E L a N G U a G E T O C L O C K S E T T Select Auto Clock Set Time Zone Clock Set ChannelE L E C T S E T C L O C K D J U S T C L O C K S E T T I N G S Turn Auto Clock Set Off A L C L O C K S E T T I N G SSelect Set Clock Auto Off Y L I G H T S a V I N G S TE T D AY L I G H T S a V I N G S E L E C T C H a N N E L S E T U P A N N E L S E T T I N G SD J U S T C H a N N E L S E T T I N G S P E N T H E S E T U P M E N U I L D LE L E C T C H I L D L O C K L a Y / R E W I N D E L E C T a U T O P L AY / R E W I N D Follow these steps to dim the front panel display O N T P a N E L D I ME T PA N E L D I S P L AY Appendix C Advanced DVD Setup V a N C E D D V D S E T U PP E C T R a T I O E T T V a S P E C T R AT I O D L a N G U a G E P R E F E R E N E T L a N G U a G E P R E F E R E N C E S I C C O M P R E S S I O N E T D Y N a M I C C O M P R E S S I O N Set Require Password to Yes T I N G C O N T R O L S E T TE L E C T R AT I N G C O N T R O L E T R E Q U I R E PA S S W O R D I N G P a S S W O R D E L E C T C H a N G E PA S S W O R DN T E R N E W PA S S W O R D E E N T E R PA S S W O R D A N G I N G R a T I N G L E Select Change Rating LevelE L E C T C H a N G E R AT I N G L E V E L H a N G E R AT I N G L E V E L M O D E / B L a C K L E V E L Select Still Mode Black LevelE T S T I L L M O D E / B L a C K L E V E L ’ Troubleshooting L P Troubleshooting c o n t Appendix D Help C H N I C a L Specification S Following are the technical specifications for your DVD+VCR R R a N T Y Enjoy the following features of your DVD+VCR A T U R E S U M M a R YS T E M F E AT U R E S D F E AT U R E S D E Index SAP R 4 5 5 0 M E N U S Y S T E M East McClain Drive Scottsdale, AZ 85260 USA