Hi-Touch Imaging Technologies CS-300 Appendix E Customer Service Information, Support Process

Appendix E Customer Service Information

If your printer does not function normally, please refer to the following procedures for assistance.

◆Support Process

Before you contact HiTi customer support, please try the following:

1.You have consulted the Quick Installation Guide.

2.You have consulted the troubleshooting tips in the manual.

3.You may also consult your printer’s distributor for assistance.

◆Web Support

If the above procedures can not solve your problem, please visit HiTi’s website for online customer support section. The latest driver, firmware and software applications are also available on HiTi’s websites.

◆Contact Information

Taiwan

Hi-Touch Imaging Technologies

3F, 31, Shuang-Shih Rd. Sec.3, Pan-Chiao City,

Taipei County 220, Taiwan

Tel:+886-2-82583058

Fax:+886-2-82583062

Web:http://www.hi-ti.com/

China

Hi-Touch Imaging Technologies (Suzhou)

Building C, 36# QiHong Road, Suzhou Industrial Park,

Jiangsu Province, PRC

Tel :+86-512-8717-1688

Fax :+86-512-512-6760-1186

Web :http://www.hi-ti.com.cn/

America

Hi-Touch Imaging Technologies (America), Inc.

285 S. Dupont Ave, Suite #104 Ontario, CA 91761, U.S.A. Tel :+1-909-974-0099

Fax :+1-909-974-0011

Web :http://www.hitouchimaging.com/

United Kingdom

Hi-Touch Imaging Technologies (UK) Ltd

Unit 7, Centurion Court, Brick Close, Kiln Farm, Milton Keynes, MK11 3JB, United Kingdom

Tel :+44 (0)1908 266677

Fax :+44 (0)1908 266678

Web :http://www.hi-ti.co.uk

53 www.hi-ti.com