Thermal print head overheat
1. | The printer will detect the printing |
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| temperature automatically. When the |
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| temperature is overheated, the printer |
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| will stop printing temporarily and |
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| cool the temperature down. The card |
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| printer will continue until the | 1. Please wait a while until the thermal printing head |
| temperature will be below 60 ℃. | cools down, and the printer will restart automatically. |
2. | When you continue printing more | 2. Please use the card printer in an indoor environment |
| than 5 to 10 pages, the temperature | with air conditioning. |
| might be higher so that the printer |
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| must cool down its temperature. |
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3. | This message also occurs when the |
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| temperature is overheated in the |
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| operating environment. |
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When an internal error occurs, an error message will display this error on the LCD display. The error messages and their solutions are listed below:
The Error Message is displayed on the LCD Display and on the Solutions
The Error Message | Possible Causes | Solutions |
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1. Please check if there is any card in the Card Input Hopper;
2. Please check if the selected thickness of the card matches the card.
3. Verify the weight used.
4. Please make sure the cards are not sticking to each other.
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| If you still can not solve this problem, please refer to |
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| the following procedures: |
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| There is no card in the Card Input |
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| CARD OUT |
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| 1. If this error message appears after you place the |
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| Hopper. |
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| cards with printed back side into the Card Input |
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| Hopper, please switch CARD OUT SNR to |
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| [DISABLE] through the LCD display. |
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| 2. The error occurs after feeding a card, |
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| If you are printing a magnetic stripe card, |
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| please confirm that the card feeding direction |
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| is correct. |
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| If you use |
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| with printed back side, please switch ADF |
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| SENSOR to SENSOR2 through LCD display. |
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| CARD MISMATCH |
| The card size is not correct. |
| Please insert the standard |
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| 1. Please replace it with a new ribbon. |
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| 2. Please follow the instructions from the LCD |
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| display to switch the ribbon sensors (Please refer to |
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| RIBBON OUT |
| The ribbon has been used up. |
| Chapter section 2, the description of RIBBON 1) |
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| If the error message still occurs, please contact your |
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| nearest HiTi distributor or HiTi customer service |
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| center. |
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| The card printer does not detect the |
| 1. Please check if the ribbon is present. |
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| RIBBON MISSING |
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| 2. Please make sure the ribbon is in the proper |
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| ribbon. |
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| position. If you are not sure, please remove and |
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| 41 |
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