9If you have a SAS RAID controller daughter card, ensure that the following RAID components are properly installed and connected:
•Memory module
•Battery
10Verify that the cable connections between the hard drive(s) and the SAS controller card or SAS RAID controller daughter card are correct. See Figure
11Verify that the SAS or SATA cables are securely seated in their connectors.
12Verify that the hard drive LED activity indicator cable is correctly installed. See Figure
13Close the system. See "Closing the System" on page 48.
14Reconnect the system to its electrical outlet, and turn on the system and attached peripherals. If the problem persists, proceed as follows:
•If you have a SAS controller card, see "Getting Help" on page 131.
•If you have a SAS RAID controller daughter card, replace the SAS RAID daughter card battery. See "Replacing the SAS RAID Controller Daughter Card Battery" on page 92. If replacing the battery does not solve the problem, see "Getting Help" on page 131.
Troubleshooting Expansion Cards
NOTE: When troubleshooting an expansion card, see the documentation for your operating system and the expansion card.
Problem
•Error message indicates a problem with an expansion card.
•Expansion card performs incorrectly or not at all.
Action
CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer and protecting against electrostatic discharge.
1Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" on page 121.
2Open or remove the bezel. See "Removing the Bezel" on page 46.
3Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
4Open the system. See "Opening the System" on page 48.
5Ensure that each expansion card is firmly seated in its connector. See "Installing an Expansion Card" on page 57.
Troubleshooting Your System