Possible Problems and Solutions
Use the following Table to solve most problems.
Table A.1: Trouble Shooting Solutions
Problem | Probable Cause | Solution |
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LEDs will not turn on | no power to controller | apply power |
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LEDs will not turn on | internal fuse blown | call High End Systems |
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| Technical Support for |
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| service instructions |
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Some fixtures not respond- | configuration DIP | reset controller to the |
ing to Controller | switches not set for correct | correct number of DIP |
| number of fixtures | switches |
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Fixtures not responding to | internal fuse(s) blown | call High End Systems |
Controller |
| Technical Support for |
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| service instructions |
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Fixtures not responding to | no power to fixtures | apply power to fixtures |
Controller |
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Fixtures not responding to | bad XLR cable(s) | check all XLR cables with |
Controller |
| a Volt Ohm meter by plac- |
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| ing leads on each pin at |
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| both cable ends and check |
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| for resistance– replace |
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| cables as needed |
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Fixtures not responding to | Fixture addresses have not | Refer to Table 1.2 in Chap- |
Controller | been set | ter 1 to properly set fixture |
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| addresses |
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Controller displays C F | configuration DIP | reset controller to the |
| switches not set | correct number of DIP |
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| switches |
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Fixture’s Intensity and | Fixture is set to an even | Reset fixture to correct |
Rate settings are swapped | DMX channel | DMX channel |
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When the <flash> key is | fixture is set for | reset Personality switches |
used, the fixture’s | DMX mode | <3> and <4> to the On |
duration lasts for well over |
| position, leave <5> off |
the correct time (about 2 |
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seconds) |
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Some fixture(s) behave | some fixtures are set for 3- | reset Personality switches |
differently than others | channel DMX mode | <3> and <4> to the On |
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| position, leave <5> Off |
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