High End Systems AF1000 user manual Appendix A Troubleshooting and Maintenance, Support Checklist

Models: AF1000

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Appendix A

Appendix A

Troubleshooting and Maintenance

This Appendix provides directions for troubleshooting problems that may have occurred from improper setup or configuration of the Mini Controller and the AF1000 strobes. Before calling for technical assistance, follow the recommended procedures in this Appendix to solve many of the common possible problems.

If the procedures in this Appendix do not solve your problem and you need to call for assistance, please provide the support technician with the information outlined in the Support Checklist provided in this Appendix.

Support Checklist

Technical support can provide you with faster service if you can give the technician the following information when you call.

Customer name

Country, if other than U.S.A.

Phone number and Fax number

The Mini Controller’s ROM version (procedure found later in this Appendix under Mini Controller’s ROM Version)

A description of your problem and the troubleshooting procedures that you have already performed to resolve your problem

The type of XLR cables that you are using? Were they purchased or built?

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Appendix A Troubleshooting and Maintenance A-1

Page 27
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High End Systems AF1000 user manual Appendix A Troubleshooting and Maintenance, Support Checklist