TROUBLESHOOTING GUIDE

a delay of what is being said.

captioning production companies can display a dialogue to a maximum of 220 words per minute. If a dialogue exceeds that rate, selective editing is used to insure that the captions remain up-to-date with the current TV screen dialogue.

My captions are scrambled

Interference caused by building, power lines,

with white boxes on the TV

thunderstorms, etc. may cause scrambled or incomplete

 

captions to appear.

My program guide listed a TV show as being closed captioned but none of the captions were displayed.

Broadcasters may at times use a time compression process to speed up the actual program so that additional advertising time can be given. Since

the decoder cannot read the compressed information, captions will be lost.

My prerecorded video tape tape does not show any captions.

The tape box mentions it being closed captioned.

The video tape was either an illegal copy or the duplicating company accidentally left out the captioning signals during the copy process.

My TV screen shows a black box on certain channels.

You are in the TEXT mode. Select CAPTION mode or CAPTION [OFF].

57