Hitachi DV-RX5000U manual Troubleshooting guide

Troubleshooting guide

Before requesting service, make the below checks.

Power		Page
No power.	≥Insert the AC power supply cord securely into a known active AC outlet.	5
The unit switches to the	≥This is a power saving feature. You can turn it off if you would prefer (Set Up—Off Timer—	46
standby mode.	Off). Press [Í, DVD POWER] to turn the unit on.
	≥One of the unit’s safety devices may have activated. Press [Í, DVD POWER] to turn the unit	—
	on.
Operation
The unit is on but cannot be	≥Some operations may be prohibited by the disc.	—
operated.	≥The unit is hot (“U14” appears on the display). Wait for “U14” to disappear.	51
	≥One of the unit’s safety devices may have activated.	—
	Reset the unit as follows:
	1.Press [Í, DVD POWER] to switch the unit to standby.
	If the unit doesn’t switch to standby, press and hold [Í, DVD POWER] for about 10 sec-
	onds. The unit is forcibly switched to standby.
	Alternatively, disconnect the AC power supply cord, wait one minute, then reconnect it.
	2.Press [Í, DVD POWER] to turn the unit on.

Picture

≥When progressive output is on, refer also to “Progressive video” below.

	The images from this unit do	≥Make sure that the television is connected to the AUDIO/VIDEO terminal, S-VIDEO OUT ter-	5
	not appear on the television.	minal or COMPONENT VIDEO OUT terminal on this unit.
		≥Make sure that the television’s input setting (e.g., VIDEO 1) is correct.	—
		≥You have set “TV Type” to “4:3 (480P)” or “16:9 (480P)” in the TV Screen menus, but the	—
		television isn’t compatible with progressive signals. Press and hold [∫] and [TIME SLIP] on
		the unit at the same time for about 5 seconds. The setting will change to interlace.
	Television reception worsens	≥This can occur because the signals are being divided between the unit and the television.	—
	after connecting the unit.	It can be solved by using a signal booster, available from audio-visual suppliers. Consult your
		dealer if reception does not improve.
Reference	Screen size is wrong.	≥Check the settings on your television.	—
	appear.	≥Press [STATUS] to show the on-screen messages constantly.	39
		≥Check the settings for “TV Type”, “4:3 TV Settings for DVD-Video” or “4:3 TV Settings for	10, 47
		DVD-RAM” in the TV Screen menu.
	On-screen messages do not	≥Go to the Display menu and select “Automatic” for “Status Messages”.	47
	The blue background does	≥Go to the Display menu and select “On” for “Blue Background”.	47
	not appear.
	There is ghosting.	≥Turn “MPEG-DNR” off if it is on.	38
	Play stops for a moment dur-	≥Play may stop where two play lists join, but this is not a malfunction.	—
	ing Quick View.
	Progressive video
	There is ghosting when pro-	≥Set “Progressive” to “OFF”. This problem is caused by the editing method or material used on	38
	gressive output is on.	DVD-Video, but should be corrected if you use interlace output.
	There is no apparent change	≥The effect is less perceivable with some types of video.	—
	in picture quality when
	adjusted with the Video menu
	in the on-screen menus.

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