Your s a t i s f a c t i o n and goodwill are important t o your dealer and t o us. Al Honda warranty d e t a i l s are explained i n the D i s t r i b u t o r ' s Limited Warranty. Normally,
any problems concerning the product will be handled by your dealer's service department. I f you have a warranty problem t h a t has not been handled t o your s a t i s f a c t i o n , we suggest you take the following action:
Discuss your problem with a member of dealership management. O f ten complaints can be q u i c k l y resolved a t t h a t level . I f the problem has already been reviewed w i t h the Service Manager, contact the owner of the dealership or t h e General Manager.
I f your problem s t i l l has not been resolved t o your s a t i s f a c t i o n , contact the Power Equipment Customer Service Department o f American Honda Motor Co.,Inc:
American Honda Motor Co.,Inc.
Power Equipment Customer Service Department
4475 River Green Parkway
Duluth, Georgia 30136
Telephone: (404) 497-6400
We wil need the f o l l o w i n g i n order t o a s s i s t you:
o Your name, address and telephone number
oProduct model and s e r i a1 number o Date of purchase
o Dealer name and address o Nature of the problem
A f t e r reviewing a l l the f a c t s involved, you wil be advised of what action can be taken. Please bear i n mind t h a t your problem wil l i k e l y be resolved a t the dealership, using the dealer's f a c i l i t i e s , equipment and personnel, SO it i s very important t h a t your i n i t i a l contact be with t h e dealer.
Your purchase of a Honda product i s g r e a t l y appreciated by both your dealer and American Honda Motor Company. We want t o a s s i s t you i n every way possible t o assure your s a t i s f a c t i o n with your purchase.
For f u t u r e reference, record your u n i t ' s model number, s e r i a l number and date of purchase i n t h e spaces below. Refer t o t h i s information when ordering p a r t s and when making technical or warranty i n q u i r i e s .
