Honeywell V5100NS manual Troubleshooting Guide, Problem, Possible Cause, Solution

Troubleshooting Guide

If your Humidifier is not working properly, refer to the following:

Problem

Possible Cause

Solution

Power Knob is turned	• Unit not plugged in	• Plug unit in
“On” and Power Light	• No power at outlet	• Check circuits, fuses, try a
is off
		different outlet.
Little or no mist is	• No water in tank	• Fill Water Tank.
produced	• Unit is not level	• Place on a level surface.
	• Mineral deposits on	• Clean Nebulizer and Water
	Nebulizer or Water Sensor	Sensor per instructions.
	• Water Tank was washed	• Rinse thoroughly with
	with detergent	clean water. Wipe Dry.
	• Blower not operating	• Ensure water in Base is
		adequate to immerse Water
		Sensor.
	• Demineralization Cartridge	• Remove Cartridge and
	is clogged	restart machine. If mist
		resumes, replace with
		a new Cartridge (Model
		DC-51).
	• If New Demineralization	• Please allow at least
	Cartridge	15 minutes for water
		to saturate a new
		demineralization cartridge.
	• Nebulizer not functioning	• See Warranty
Condensation forms	• Mist Intensity is set too	• Decrease mist output using
around humidifier or	high for room size or	the Mist Intensity Control.
windows	preexisting humidity level.
White dust	• Hard water used	• Use distilled water or
accumulation		a Demineralization
		Cartridge.
	• Demineralization Cartridge	• Replace Demineralization
	needs replacement	Cartridge (Model DC-51)
Cannot smell Vicks	• Scent pad has been in your	• Replace scent pad with
Soothing Vapors	humidifier for over 8hrs	fresh pad

Note: Failure to keep this unit clean from mineral deposits normally contained in any water supply will affect the efficiency of operation of this unit. Customer failure to follow these instructions may void the warranty.