6)Refill /Low Water Safety – As ice is produced, the water level in the reservoir drops. As the water level drops, the upper and lower float switches open. First, the upper float switch opens. Nothing occurs at this time. When the lower float switch opens, refill begins. The water control relay de‑energizes, the 90 second low water safety timer begins, and the inlet water valve energizes. The compressor, fan motor, and gear motor continue to run. When the upper float switch closes, the water control relay energizes, the 90 second low water safety timer terminates, and the inlet water valve de-energizes.

If the upper float switch fails to close within 90 seconds after the inlet water valve energizes, a 150 second shutdown sequence begins. 90 seconds after the 90 second low water safety timer is complete, the compressor and fan motor de-energize, 60 seconds later the gear motor de-energizes. The inlet water valve continues until the upper float switch closes. Diagnosis – Check that the reservoir fills. If not, check the water supply line, clogged water filters, dirty or sticking float switches, inlet water valve screen, water control relay contacts, voltage to the inlet water valve, and inlet water valve solenoid or drain valve leaking.

7)Drain Cycle – "FLUSH" LED is on. 12 hour timer activates the flush cycle and a 150 second shutdown sequence begins. 90 seconds after the 12 hour timer activates, the compressor and fan motor de-energize, 60 seconds later the gear motor de‑energizes. The drain valve then energizes and remains energized for 20 minutes. Once the 20 minute drain timer is complete, the 12 hour drain cycle timer resets and the fill cycle begins.

8)Shutdown – The bin fills and activates the bin control. A 150 second shutdown sequence begins. After the bin control has been open for 90 seconds, the compressor and fan motor stop, the agitating motor energizes for 0.6 seconds, and 60 seconds later the gear motor stops. Diagnosis: Check that the bin control paddle is activated and that the bin control switch opens. If the compressor and gear motor fail to stop, check the bin control (proximity) switch and control board relays.

B.Ice Production Check

To check production, prepare a bucket or pan to catch the ice and a set of scales to weigh the ice. After the icemaker has operated for 10 to 20 minutes, catch the ice production for 10 minutes. Weigh the ice to establish the batch weight. Multiply the batch weight by 144 for the total production in 24 hours. When confirming production or diagnosing low production, see "III.E. Performance Data."

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Hoshizaki DCM-500BWH-OS, DCM-500BAH-OS service manual Ice Production Check
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DCM-500BWH, DCM-500BAH, DCM-500BWH-OS, DCM-500BAH-OS specifications

The Hoshizaki DCM-500BWH-OS, DCM-500BWH, DCM-500BAH, and DCM-500BAH-OS are advanced ice makers designed to meet the needs of busy commercial environments. Hoshizaki is a renowned manufacturer known for producing high-quality refrigeration and foodservice equipment, and their DCM series of ice makers exemplifies this commitment to excellence.

One of the main features of the DCM-500 series is its ability to produce a significant amount of ice, ideally suited for restaurants, bars, and hotels. With a production capacity of up to 500 pounds of nugget ice per day, these units provide an efficient solution for establishments that require a steady supply of ice.

The nugget ice produced by the DCM-500 series is not only soft and chewable but also retains the cold temperature longer, making it perfect for beverages. This appealing characteristic of nugget ice caters to growing customer preferences for premium ice options.

These models also incorporate advanced ice-making technology, ensuring consistent quality. The DCM-500BWH-OS and DCM-500BAH-OS variants feature a self-contained design that makes installation simple and efficient, providing enhanced portability that makes them versatile for different locations within a commercial space.

The DCM-500BWH and DCM-500BAH models are equipped with features like a built-in ice bin that allows for storage convenience. The ice bins have a substantial holding capacity, reducing the frequency of refills and improving overall operation efficiency.

Additionally, the DCM-500 series is designed with energy efficiency in mind. Integrated with modern refrigeration systems, these ice makers comply with energy-saving standards, helping to reduce operational costs. User-friendly controls allow for easy adjustment and monitoring, ensuring that operators can manage their ice production without hassle.

Moreover, the robust construction materials used in these models increase durability, making them suitable for high-demand environments. Features such as easy-to-clean surfaces and self-diagnostic systems further optimize maintenance, ensuring prolonged performance without significant downtime.

Overall, the Hoshizaki DCM-500BWH-OS, DCM-500BWH, DCM-500BAH, and DCM-500BAH-OS ice makers are excellent choices for businesses seeking reliable and high-capacity ice production. Their advanced features, energy efficiency, and user-friendly operation make them a valuable addition to any commercial kitchen or bar setup.
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