4. Dispensing
Problem | Possible Cause |
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| Remedy | |
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[1] No ice dispensed. | a) Power Supply | 1. | "OFF" position. | 1. | Move to "ON" position. |
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| 2. Loose connection. | 2. Tighten. | ||
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| 3. Bad contacts. | 3. Check for continuity and | ||
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| replace. |
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| 4. Not within | 4. Refer to nameplate and | ||
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| specifications. |
| correct. |
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| b) Ice Storage | 1. | No ice or little ice in | 1. | Make ice. |
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| storage bin. |
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| 2. Ice bridge or ice block | 2. Melt ice, resupply with | ||
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| formed. |
| new ice. |
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| 3. Agitating motor | 3. Check, replace. | ||
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| defective. |
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| c) Ice Dispense Switch | 1. | Opti Serve sensor | 1. | See "5. Opti Serve (OS) |
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| defective. (OS only) |
| Sensors." |
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| 2. Bad contacts. (push | 2. Check for continuity and | ||
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| button only) |
| replace. |
| d) Shutter Assembly | 1. | Broken part. | 1. | Check and replace. |
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| 2. Open windings on | 2. Check continuity and | ||
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|
| solenoid. |
| replace. |
| e) Dispense Gear Motor | 1. | Thermal protector is | 1. | Allow to cool. |
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| tripped. |
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| 2. Gear motor winding | 2. Replace. | ||
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| open. |
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| 3. Bearing worn out. | 3. Replace. | ||
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| 4. Wiring to gear motor. | 4. Check for loose | ||
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| connection or open |
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| circuit, and replace wiring |
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| as needed. |
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| 5. Defective capacitor. | 5. Replace. | ||
| f) Auger Mechanism | 1. | Bad alignment of | 1. | Realign. |
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| auger. |
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| g) Control Board | 1. Defective. | 1. See "II.D.4. Control | ||
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|
| Board Check Procedure." |
[2] Abnormal noise. | a) Gear Motor or Gear | 1. | Bearing worn out. | 1. | Replace. |
| Head |
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| b) Auger Mechanism | 1. | Bad alignment of | 1. | Realign. |
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| auger. |
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| 2. Foreign matter | 2. Remove foreign matter. | ||
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| interrupting agitator. |
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| c) Dispense Water | 1. | Vibration due to | 1. | Apply thread sealant to |
| Solenoid |
| loosening screws. |
| the parts and tighten. |
43
