GU30-1550-03
User Guide
ROLMphone 300/600 Series
for ROLM 9751 CBX Release
October
Contents
Contents
Hold Putting a Call on Hold When Your Party Puts You on Hold
Chapter 5. Moving Calls Forwarding Fixed Forwarding
vi ROLMphone 300/600 User Guide
Appendix C. ROLMphone Differences on Release
Tables
Tables
Table 1-1. Line Key Status Light Flash Rates
viii ROLMphone 300/600 User Guide
Figures
Figures
x ROLMphone 300/600 User Guide
Chapter
How To Use This Guide
Chapter
Chapter
ROLMphone Differences on Release 9006i briefly
Appendix A
Appendix B
Appendix C
Title and Description
Related Publications
Order No
xiv ROLMphone 300/600 User Guide
Chapter 1 Introduction
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Figure 1-1. ROLMphone 312L and 624SL Telephones
The ROLMphone 300 and 600 Series
1-4 ROLMphone 300/600 User Guide
ROLMphone 300 Series Telephone
Figure 1-2. ROLMphone 312L Telephone
Figure 1-3. ROLMphone 624SL Telephone
ROLMphone 600 Series Telephone
Options
Figure 1-4. DCO/HRO Module Bays and KEO Connector
Data Communications Option
Figure 1-5. Plugging a Headset into the HRO
Headset/Recorder Option
Figure 1-6. Electret Headset Option
Electret Headset Option
Figure 1-7. Keyboard Expansion Option KEO
Keyboard Expansion Option
Figure 1-8. Analog Adapter Option
Analog Adapter Option
Multiple Line Appearance
ROLMphone Basics
Faceplate
Line Keys
Display
Key Pad
Personal Identification Number PIN
Feature Keys
Class of Service
Frequently Used Keys
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Feature Access Codes
Table 1-1. Line Key Status Light Flash Rates
Status Lights
Speaker
Speakerphone
Voice Volume Keys
feature
Sounds
and intercom features
or Forwarding mode
Intrusion tone followed
Sound
Meaning
Tones, cont
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Ring Volume
Ring Tone
Where to Go for Assistance
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Getting Started
Using Your Phone
Chapter 2 Using Your Phone
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Quick and Easy
Making a Call
You can answer a call in three ways
Answering a Call
Using Your Phone
2. Using Your Phone
by pressing the Speaker key when you are on a speakerphone call
Hanging Up
by hanging up your handset when you are on a handset call
by pressing the line key when you are on a speakerphone call
Calling an Extension in Your Telephone System
Features Used with Internal Calls
Internal Calls
2-8 ROLMphone 300/600 User Guide
Station Speed Dialing - lets you set up single-digit codes for frequently dialed extensions or feature access codes, so that you can dial the code instead of the whole extension or feature access code. See “Station Speed Dialing” on page
Calling an Outside Number
External Calls
Features Used with External Calls
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Using the Speaker
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Using the Speakerphone
Voice Transmission
If you have a Mute key, you can press it to turn off the
Muting the Speakerphone
Open Listening
Mute is also helpful when someone puts you on hold
Putting a Call on Hold
Hold
Private Hold
When Your Party Puts You on Hold
Hold on Hold
The status light flashes next to the line key that
Transfer
If you have a display telephone, the display notifies you if the extension to which you are transferring the call is in Do Not Disturb mode. If you do not have a display telephone and the extension is in the Do Not Disturb mode, the CBX calls you back after you hang up. When you answer, you are connected with the original party
with a call
Connect
To reconnect
Press the CONNECT key
Using Your Mailbox
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left the message or dials the PhoneMail system
Page
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Changing Your Telephone’s Ring Tone
tone pitches. If you have a display telephone, it
Making Calls
Chapter 3 Making Calls
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Bridged Call
Bridging overrides Do Not Disturb mode. See “Do Not Disturb” on page
Busy Override
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Busy Standby Queuing
Callback Request
Press the CLEAR key. DELETED is displayed to confirm the cancellation
Conference
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To determine your position in the conference with a display telephone
Press TRANSFR and dial * * 4. The status light
of parties and your position in the conference is
use the CONNECT key to alternate between the
Consultation
If you hang up before reconnecting to the party
by the internal dial tone. The Connect key status
Direct Station Select DSS
To set up a DSS key
If you want to clear another D-key, repeat the previous two steps
extension during
To answer a DSS Press the DSS D- key for that extension. extension
To answer a DSS
Ask the first party to hold
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Direct Trunk Select
Buzz
Intercom Features
Community Com Group Call
Begin speaking. If the other party does not have
Community Com Group Speaker Call
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message providing your name and the date and
Mailbox Reminder Message
telephone, the system will also leave a reminder
Paging
Repertory Dialing Repdial
CBX Releases 9006.2 and higher require you to press
To end setup, press the PROGRAM key. The
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To dial using a
Press the repdial R- key
repdial key
Saved Number Redial
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key, or dial # 4. If you have a display telephone
status light turns off. If you have a display tele
Fixed One-Way Speaker Call
Speaker Calls
One-Way Speaker Call
One-Way Broadcast Speaker Call
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Two-Way Speaker Call
Speaker Call Rejection
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Station Speed Dialing
cancel your changes and the enter the sequence
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To set up a station speed key on a non-display telephone
To dial using a
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System Speed Dialing
Trunk Callback Queuing
Trunk Queuing
To cancel trunk callback queuing from a non-dis- play telephone
Trunk Standby Queuing
To cancel trunk callback queuing from a display telephone
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To cancel trunk
Hang up
standby queuing
Displaying Specific Kinds of Messages and Notifications Pickup
Chapter 4 Answering Calls
Mailbox Reminder Messages and Notifications
Reminder Messages and Notifications on Display Phones
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Reminder Messages and Notifications on Display Phones
Mailbox Reminder Messages and Notifications
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that you want to answer is displayed, press the
status light turns off, and the CBX will call back
the party that left the message or the PhoneMail
Display Numbers for CBX Release 9006.3 and Higher
Displaying Specific Kinds of Messages and Notifications
Display Numbers for CBX Release 9006.1 to
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Reminder Messages and Notifications on Non- Display Phones
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Group Pickup
Pickup
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Station Pickup
Universal Night Answer
Moving Calls
Chapter 5 Moving Calls
Forwarding Fixed Forwarding Variable Forwarding
Other Forwarding Options Park System Hold
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Fixed Forwarding
Forwarding
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Variable Forwarding
To forward internal and external calls under all conditions
To set up Variable Forwarding options on a display phone
Forward both internal and external calls under all conditions
5. Moving Calls
Press PROGRAM. The PROGRAM status light turns off
Moving Calls
5-8 ROLMphone 300/600 User Guide
key status light and the FORWARD status light
Forced Forwarding
Other Forwarding Options
Follow-Me Forwarding
Forwarding Return
Relay Forwarding
To park a call to another exten- sion
Park
Dial Hang up Get a dial tone Dial Or, press the PICKUP key, or dial
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To pick up a call parked on a line that appears on your phone
5. Moving Calls
System Hold
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To retrieve a call on system hold
6. Blocking Calls
Chapter 6 Blocking Calls
Do Not Disturb Privacy Automatic Privacy
Blocking Calls
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Press the Do Not Disturb DND key. The DND
Do Not Disturb
Privacy
To cancel
matic Privacy
Automatic Privacy
To turn off Auto
During a call, press the PRIVACY key, or press
Chapter 7 Managerial Features
7-2 ROLMphone 300/600 User Guide
Account Number
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To assign a call to an account during the call
7. Managerial Features
Managerial Features
Bad Line Reporting
Pilot Hunt Group
Hunt Groups
Circular Pattern
Station Hunt Group
Hunting Patterns
Linear Pattern
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Setup
Removing Yourself from a Hunt Group
Page
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You must remove yourself from the hunt group before
Even if you do not have a station hunt destination, you
PIN Authorization Features
Class of Service Changeover
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Follow-Me Forwarding
To cancel your Variable Forwarding target from another phone
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Forced Authorization
by the dial tone. If you want, you can now use
Remote Authorization
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Trace Call
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Feature Access Codes A-1
Appendix A Feature Access Codes
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Account Number Bad Line Reporting Busy Override Buzz Callback Request
Feature Access Codes
Callback Request - Cancel Changing Ring Tone
Forwarding, Variable - All Forwarding, Variable - Busy
Class of Service Changeover
Direct Trunk Select Forwarding, Fixed Forwarding, Fixed - Cancel
Community Com Group Speaker Call Conference
Forwarding, Variable - External Forwarding, Variable - Internal
Forwarding, Variable - Ring No Answer Forwarding, Variable - Cancel
Park Pickup, Group Pickup, Station PIN Authorization
PIN Authorization - Cancel
Station Speed Dialing
Privacy Privacy - Cancel Saved Number Redial
Speaker Call, Fixed One-Way Speaker Call, One-Way
Speaker Call, One-Way Broad- cast Station Hunt Group
Feature Access Codes A-7
System Hold
System Speed Dialing - First List System Speed Dialing - Second List
Trace Call Universal Night Answer
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Help! B-1
Appendix B Help
B-2 ROLMphone 300/600 User Guide
Help! B-3
Introduction
Evaluate the Self Test Results
No status lights flash when the telephone is reset
Self Test
Begin the Self Test
Your speakerphone turns on and off when the other party is talking
Other Problems
The telephone does not ring when called, though everything else works
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ROLMphone Differences on Release 9006i C-1
Appendix C ROLMphone Differences on Release
C-2 ROLMphone 300/600 User Guide
ROLMphone Differences on Release 9006i C-3
Introduction
C-4 ROLMphone 300/600 User Guide
Features that Have Been Changed or Replaced on Release
The Flash key is replaced entirely by the Transfer key
Repdial keys are now set up with the Program key
Standby Queuing is now called Trunk Standby Queuing
C-8 ROLMphone 300/600 User Guide
New Features
ROLMphone Differences on Release 9006i C-9
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Glossary
G-2 ROLMphone 300/600 User Guide
Page
G-4 ROLMphone 300/600 User Guide
Glossary G-5
G-6 ROLMphone 300/600 User Guide
Index
Community Com Group Speak
Community Com Group Speaker
Group Pickup
Page
Page
Page
TIME key
using your phone