When Your Party Puts You on Hold
If you are using your handset and someone puts you on hold, you may want to switch to your speaker- phone to leave your hands free.
If you have a Speaker key, press it and hang up. Your hands are free, and you can hear when your party re- connects to the call. Note that a high noise level near your telephone may prevent your speakerphone from allowing voice transmission from the
other party. (See “Voice Transmission” on page
If you do not have a Speaker key, press the Hold key, replace the handset, and press the line key. The speaker lets you hear your party reconnect to the call.
To allow you to hear your party reconnect when there is a high noise level in your room, use the Mute fea- ture. (See “Muting the Speakerphone” on page
Hold on Hold
When a caller has put you on hold, you can use the Hold key to put that caller on hold, and then answer or make a call on another line. This is called a “hold on hold.”
If you are unable to execute a hold on hold, it may be that the caller who put you on hold did not use the Hold key on a ROLMphone telephone.
Private Hold
Private Hold is another way to place a call in a temporary waiting position. But with Private Hold, the call can only be retrieved from your telephone. Another party cannot pick up the call from his or her telephone, even if your line appears on their tele- phone.
