Feature Keys
Feature keys give you access to CBX system features such as Hold, Transfer, Mailbox, and Program. Press the key labeled with the feature name to gain access to the feature. You can also dial feature access codes to gain access to features. (See “Feature Access Codes” on page
Note
The labels used in this guide to indicate feature names on keys are the defaults that come with your system. However, your CBX system administrator can configure them differently to suit your company’s requirements.
Class of Service
Each telephone in your CBX system has a class of ser- vice (COS) that specifies the features available on that telephone. Therefore, you may find that some features included in this guide are not available on your tele- phone. Consult your CBX system administrator for information on your telephone’s class of service.
Some of the telephones in your system may be set up to use one class of service (the primary) during nor- mal business hours and then automatically change to
amore limited one (the secondary) during
Personal Identification Number (PIN)
A personal identification number (PIN) enables you to use another telephone within your company to gain access to the features of your own telephone. You may also need a PIN to be able to dial an outside num- ber.
Ask your CBX system administrator whether you have been assigned a PIN. Also see “External Calls” on page