User Guide
ROLMphone 300/600 Series
for ROLM 9751 CBX Release
GU30-1550-03
October
Contents
Contents
Hold Putting a Call on Hold When Your Party Puts You on Hold
Chapter 5. Moving Calls Forwarding Fixed Forwarding
Appendix C. ROLMphone Differences on Release
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Tables
Tables
Table 1-1. Line Key Status Light Flash Rates
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Figures
Figures
x ROLMphone 300/600 User Guide
How To Use This Guide
Chapter
Chapter
Chapter
Appendix A
Appendix B
Appendix C
ROLMphone Differences on Release 9006i briefly
Title and Description
Related Publications
Order No
xiv ROLMphone 300/600 User Guide
Chapter 1 Introduction
1-2 ROLMphone 300/600 User Guide
The ROLMphone 300 and 600 Series
Figure 1-1. ROLMphone 312L and 624SL Telephones
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ROLMphone 300 Series Telephone
Figure 1-2. ROLMphone 312L Telephone
ROLMphone 600 Series Telephone
Figure 1-3. ROLMphone 624SL Telephone
Figure 1-4. DCO/HRO Module Bays and KEO Connector
Options
Data Communications Option
Headset/Recorder Option
Figure 1-5. Plugging a Headset into the HRO
Electret Headset Option
Figure 1-6. Electret Headset Option
Keyboard Expansion Option
Figure 1-7. Keyboard Expansion Option KEO
Analog Adapter Option
Figure 1-8. Analog Adapter Option
ROLMphone Basics
Faceplate
Line Keys
Multiple Line Appearance
Key Pad
Display
Personal Identification Number PIN
Feature Keys
Class of Service
Frequently Used Keys
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Feature Access Codes
Status Lights
Speaker
Speakerphone
Table 1-1. Line Key Status Light Flash Rates
Voice Volume Keys
Sounds
and intercom features
or Forwarding mode
feature
Sound
Meaning
Tones, cont
Intrusion tone followed
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Ring Volume
Ring Tone
Where to Go for Assistance
Getting Started
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Chapter 2 Using Your Phone
Using Your Phone
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Quick and Easy
Making a Call
Answering a Call
Using Your Phone
2. Using Your Phone
You can answer a call in three ways
Hanging Up
by hanging up your handset when you are on a handset call
by pressing the line key when you are on a speakerphone call
by pressing the Speaker key when you are on a speakerphone call
Calling an Extension in Your Telephone System
Features Used with Internal Calls
Internal Calls
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Station Speed Dialing - lets you set up single-digit codes for frequently dialed extensions or feature access codes, so that you can dial the code instead of the whole extension or feature access code. See “Station Speed Dialing” on page
External Calls
Calling an Outside Number
Features Used with External Calls
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Using the Speaker
Using the Speakerphone
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Voice Transmission
Muting the Speakerphone
Open Listening
Mute is also helpful when someone puts you on hold
If you have a Mute key, you can press it to turn off the
Hold
Putting a Call on Hold
Private Hold
When Your Party Puts You on Hold
Hold on Hold
The status light flashes next to the line key that
Transfer
If you have a display telephone, the display notifies you if the extension to which you are transferring the call is in Do Not Disturb mode. If you do not have a display telephone and the extension is in the Do Not Disturb mode, the CBX calls you back after you hang up. When you answer, you are connected with the original party
Connect
To reconnect
Press the CONNECT key
with a call
Using Your Mailbox
left the message or dials the PhoneMail system
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Page
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Changing Your Telephone’s Ring Tone
tone pitches. If you have a display telephone, it
Chapter 3 Making Calls
Making Calls
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Bridged Call
Bridging overrides Do Not Disturb mode. See “Do Not Disturb” on page
Busy Override
Busy Standby Queuing
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Callback Request
Press the CLEAR key. DELETED is displayed to confirm the cancellation
Conference
To determine your position in the conference with a display telephone
Press TRANSFR and dial * * 4. The status light
of parties and your position in the conference is
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Consultation
If you hang up before reconnecting to the party
by the internal dial tone. The Connect key status
use the CONNECT key to alternate between the
Direct Station Select DSS
To set up a DSS key
If you want to clear another D-key, repeat the previous two steps
To answer a DSS Press the DSS D- key for that extension. extension
To answer a DSS
Ask the first party to hold
extension during
Direct Trunk Select
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Intercom Features
Buzz
Community Com Group Call
Community Com Group Speaker Call
Begin speaking. If the other party does not have
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message providing your name and the date and
Mailbox Reminder Message
telephone, the system will also leave a reminder
Paging
Repertory Dialing Repdial
CBX Releases 9006.2 and higher require you to press
To end setup, press the PROGRAM key. The
To dial using a
Press the repdial R- key
repdial key
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Saved Number Redial
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key, or dial # 4. If you have a display telephone
status light turns off. If you have a display tele
Speaker Calls
Fixed One-Way Speaker Call
One-Way Speaker Call
One-Way Broadcast Speaker Call
Two-Way Speaker Call
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Speaker Call Rejection
Station Speed Dialing
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cancel your changes and the enter the sequence
To set up a station speed key on a non-display telephone
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To dial using a
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System Speed Dialing
Trunk Queuing
Trunk Callback Queuing
To cancel trunk callback queuing from a non-dis- play telephone
Trunk Standby Queuing
To cancel trunk callback queuing from a display telephone
To cancel trunk
Hang up
standby queuing
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Chapter 4 Answering Calls
Mailbox Reminder Messages and Notifications
Reminder Messages and Notifications on Display Phones
Displaying Specific Kinds of Messages and Notifications Pickup
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Mailbox Reminder Messages and Notifications
Reminder Messages and Notifications on Display Phones
that you want to answer is displayed, press the
status light turns off, and the CBX will call back
the party that left the message or the PhoneMail
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Display Numbers for CBX Release 9006.3 and Higher
Displaying Specific Kinds of Messages and Notifications
Display Numbers for CBX Release 9006.1 to
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Reminder Messages and Notifications on Non- Display Phones
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Pickup
Group Pickup
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Station Pickup
Universal Night Answer
Chapter 5 Moving Calls
Forwarding Fixed Forwarding Variable Forwarding
Other Forwarding Options Park System Hold
Moving Calls
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Forwarding
Fixed Forwarding
Variable Forwarding
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To set up Variable Forwarding options on a display phone
To forward internal and external calls under all conditions
Forward both internal and external calls under all conditions
5. Moving Calls
Press PROGRAM. The PROGRAM status light turns off
Moving Calls
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key status light and the FORWARD status light
Forced Forwarding
Other Forwarding Options
Follow-Me Forwarding
Relay Forwarding
Forwarding Return
Park
To park a call to another exten- sion
Dial Hang up Get a dial tone Dial Or, press the PICKUP key, or dial
To pick up a call parked on a line that appears on your phone
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System Hold
5. Moving Calls
To retrieve a call on system hold
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Chapter 6 Blocking Calls
Do Not Disturb Privacy Automatic Privacy
Blocking Calls
6. Blocking Calls
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Do Not Disturb
Press the Do Not Disturb DND key. The DND
Privacy
To cancel
Automatic Privacy
To turn off Auto
During a call, press the PRIVACY key, or press
matic Privacy
Chapter 7 Managerial Features
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Account Number
To assign a call to an account during the call
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Managerial Features
7. Managerial Features
Bad Line Reporting
Hunt Groups
Pilot Hunt Group
Circular Pattern
Station Hunt Group
Hunting Patterns
Linear Pattern
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Setup
Removing Yourself from a Hunt Group
Page
You must remove yourself from the hunt group before
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Even if you do not have a station hunt destination, you
PIN Authorization Features
Class of Service Changeover
Follow-Me Forwarding
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To cancel your Variable Forwarding target from another phone
Forced Authorization
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Remote Authorization
by the dial tone. If you want, you can now use
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Trace Call
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Appendix A Feature Access Codes
Feature Access Codes A-1
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Account Number Bad Line Reporting Busy Override Buzz Callback Request
Feature Access Codes
Callback Request - Cancel Changing Ring Tone
Class of Service Changeover
Direct Trunk Select Forwarding, Fixed Forwarding, Fixed - Cancel
Community Com Group Speaker Call Conference
Forwarding, Variable - All Forwarding, Variable - Busy
Forwarding, Variable - Ring No Answer Forwarding, Variable - Cancel
Park Pickup, Group Pickup, Station PIN Authorization
PIN Authorization - Cancel
Forwarding, Variable - External Forwarding, Variable - Internal
Privacy Privacy - Cancel Saved Number Redial
Speaker Call, Fixed One-Way Speaker Call, One-Way
Speaker Call, One-Way Broad- cast Station Hunt Group
Station Speed Dialing
System Hold
System Speed Dialing - First List System Speed Dialing - Second List
Trace Call Universal Night Answer
Feature Access Codes A-7
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Appendix B Help
Help! B-1
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Introduction
Help! B-3
No status lights flash when the telephone is reset
Self Test
Begin the Self Test
Evaluate the Self Test Results
Your speakerphone turns on and off when the other party is talking
Other Problems
The telephone does not ring when called, though everything else works
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Appendix C ROLMphone Differences on Release
ROLMphone Differences on Release 9006i C-1
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Introduction
ROLMphone Differences on Release 9006i C-3
Features that Have Been Changed or Replaced on Release
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The Flash key is replaced entirely by the Transfer key
Repdial keys are now set up with the Program key
Standby Queuing is now called Trunk Standby Queuing
New Features
C-8 ROLMphone 300/600 User Guide
ROLMphone Differences on Release 9006i C-9
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Glossary
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Page
G-4 ROLMphone 300/600 User Guide
Glossary G-5
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Index
Community Com Group Speaker
Community Com Group Speak
Group Pickup
Page
Page
Page
using your phone
TIME key