
Pickup
The Pickup features let you answer calls that are ring- ing, on hold, queued, or parked at other extensions.
Group Pickup
Group Pickup lets you answer a call to an extension in your pickup group even when you do not know the number of the extension. Before you can use this feature, your telephone must be a member of a pickup group, which is set up at the CBX. Pickup groups are limited to 40 members (with digital telephones), and an extension may only be a member of one pickup group. Ask your CBX system administrator whether your extension is a member of a pickup group.
Note
On CBX Releases 9006.1 and 9006.2, a pickup group can have 40 members with digital phones, or 256 with analog phones, or a combination of 256 with up to 40 digital phones and the rest analog phones.
On CBX Release 9006.3 and higher, pickup groups can have up to 255 members with digital and analog phones in any combination.
To answer a call | ➩ | Press the PICKUP key twice, or get a dial tone |
ringing at a |
| and dial * * 3. |
group member’s |
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extension | ➩ | Begin speaking. If you do not have a speaker- |
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| phone, you must pick up the handset to speak to |
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| the other party. |
4. Answering Calls
Answering Calls