Consultation

Consultation lets you put the other party in a call on consultation hold, so that you can call and talk privately with a second party. You can then alternate between the two parties or join them in a conference call. (See “Conference” on page 3–9.)

To consult with a

Press the TRANSFR key to put the first party

second party

 

(or a conference) on consultation hold.

during a call

 

 

 

 

 

 

You will hear the confirmation tone followed

 

 

by the internal dial tone. The Connect key status

 

 

light flashes to show that you have a party on

 

 

consultation hold.

 

Dial the extension or 9 and an outside number.

 

Talk with the second party.

To reconnect

Press the CONNECT key. You can continue to

with the first

 

use the CONNECT key to alternate between the

party

 

two parties.

 

 

 

 

If you want to drop the second party and

 

 

reconnect with the first party, press the Clear

 

 

key while you are connected with the second

 

 

party.

 

 

If you hang up before reconnecting to the party

 

 

on consultation hold, the CBX will call you

 

 

back with triple rings to remind you that you

 

 

have a call waiting. Answer the call to

 

 

re-establish the connection.

 

 

 

 

 

 

 

 

Note

 

 

 

 

 

 

 

You cannot dial a feature access code during a

 

 

consultation call, since pressing the Transfer

 

 

key joins all parties in a conference. Feature

 

 

access codes are also not allowed during

 

 

conference calls. (See “Conference” on page

 

 

3–9.)

 

 

 

 

 

3. Making Calls

Making Calls 3–11

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Siemens 600 Series, 300 Series manual Consultation