Hunt Groups

A hunt group consists of a group of telephones set up to move an incoming call automatically from one phone to another until it is answered or the caller hangs up. A call to a hunt group is signaled by long rings.

If your phone is a hunt group member, a hunt group call will advance from your phone to the next member if your phone is busy. If your phone has been assigned a No-Answer Advance class of service, a hunt group call that rings your phone but goes unanswered for a predetermined period will also advance to the next member. Note that your system may have further restrictions, independent of hunt groups, that affect to which phones and under which conditions calls can be advanced.

The CBX provides two types of hunt groups: pilot and station.

Pilot Hunt Group

A pilot hunt group must be set up at the CBX by your CBX system administrator, by grouping several phones together under a number called a pilot exten- sion. To call a pilot hunt group, you dial its pilot extension. The pilot extension can be either an independent number not assigned to any actual phone or the extension of the first group member (the master extension). If a member not at the master extension is called directly, the call is not treated as a hunt group call.

Your phone can be a member of an unlimited number of pilot hunt groups, but not of both a pilot and a sta- tion hunt group at the same time.

A caller to a pilot hunt group cannot initiate a callback request.

7. Managerial Features

Managerial Features 7–7

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Siemens 600 Series, 300 Series manual Hunt Groups, Pilot Hunt Group