Transfer
The Transfer feature lets you move a call, for example, to another party, and then hang up. The other party can be an extension, the company opera- tor, or an outside number if your CBX is set up to do this. Your CBX system administrator can tell you how to dial your company’s operator. In this guide, we assume you dial 0 to reach your operator.
To reach your company’s operator, dial ______.
If you transfer a call to an extension and the line is busy, the call is automatically queued for the exten- sion and you can hang up. If the transferred call is then not answered within a predetermined period, it is returned to you.
If you transfer a call to an extension that rings but does not answer within a predetermined period, the call will also be returned to you.
If the party to which you are transferring the call does not want to accept the call, use the Connect key to re- connect to the original party.
To transfer a call | ➩ | Ask the other party to hold. |
to another |
|
|
extension | ➩ | Press the TRANSFR key. |
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| This makes the status light next to the Connect |
|
| key flash. |
| ➩ Dial the extension, or dial 9 and the outside | |
|
| number. |
| ➩ If you want, announce the caller when the party | |
|
| you called answers. |
| ➩ | Hang up. |
