Hoshizaki KM-320MWH C. Low Ice Production, D. Abnormal Ice, E. Other, Problem, Possible Cause

Models: KM-320MWH KM-320MAH

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C. Low Ice Production

Problem

Possible Cause

Remedy

 

 

 

[1]Freeze cycle time is

a) See chart A.[3] and check dirty air filter or condenser, ambient or water

long.

temperature, water pressure, water regulator, and refrigerant charge.

 

 

 

 

b) See chart B.[1] and check float switch, water solenoid valve and controller

 

board.

 

 

 

 

[2]Harvest cycle time is

a) See chart B.[2] and check controller board, thermistor, evaporator, ambient

long.

and/or water temperature, water supply line, water solenoid valve, line valve,

 

and gas valve.

 

 

 

 

D. Abnormal Ice

Problem

Possible Cause

 

Remedy

[1] Small cubes.

a) Ice Cube Guide

1. Out of position.

1. Place in position.

 

 

Circulated water falls

 

 

 

into bin.

 

 

 

 

 

 

b) See chart A.[5] and check water supply line, water solenoid valve, water

 

system, pump motor, and controller board.

 

 

 

 

 

 

c) Drain Valve

1. Dirty.

1. Clean.

 

 

 

 

[2] Cloudy or irregular

a) See chart B.[1] and B.[3], and check float switch, water solenoid valve,

cubes.

controller board, spray tubes, water system, refrigerant charge, and expansion

 

valve.

 

 

 

 

 

 

 

b) Spray Guide

1. Dirty.

1. Clean.

 

 

 

 

 

c) Water Quality

1. High hardness or

1. Install a water softener or

 

 

contains impurities.

filter.

 

 

 

 

E. Other

Problem

Possible Cause

 

Remedy

 

 

 

 

[1]Icemaker will not stop

a) Bin Control Thermostat

1. Set too cold.

1. Adjust warmer.

when bin is filled with

 

 

 

 

2. Defective.

2. Replace

ice.

 

 

 

 

 

 

 

 

[2] Abnormal noise.

a) Pump Motor

1. Bearings worn out.

1. Replace

 

 

 

 

 

b) Fan Motor

1. Bearings worn out.

1. Replace

 

 

 

 

 

 

2. Fan blade deformed.

2. Replace fan blade.

 

 

 

 

 

 

3. Fan blade does not

3. Replace.

 

 

move freely.

 

 

 

 

 

 

c) Compressor

1. Bearings worn out or

1. Replace.

 

 

cylinder valve broken.

 

 

 

 

 

 

 

2. Mounting pad out of

2. Reinstall.

 

 

position.

 

 

 

 

 

 

d) Refrigerant Lines

1. Rub or touch other

1. Replace.

 

 

lines or surfaces.

 

 

 

 

 

[3]Ice in storage bin

a) Bin Drain

1. Plugged.

1. Clean.

often melts.

 

 

 

b) Icemaker and Bin

1. Drains not run

1. Separate the drain lines.

 

 

 

separately.

 

 

 

 

 

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Hoshizaki KM-320MWH, KM-320MAH C. Low Ice Production, D. Abnormal Ice, E. Other, Problem, Possible Cause, Remedy