Hotpoint JBP60, JBS56, JBS27 Before you call for service…, Problem, Possible Causes, What To Do

Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Problem	Possible Causes	What To Do
Oven—All Models
Oven light does not work	Light bulb is loose or defective.	• Tighten or replace the bulb.
	Switch operating light is broken. • Call for service.
Oven will not work	Plug on range is not completely	• Make sure electrical plug is plugged into a live, properly
	inserted in the electrical outlet.	grounded outlet.
	A fuse in your home may	• Replace fuse or reset circuit breaker.
	be blown or the circuit
	breaker tripped.
	Oven controls improperly set.	• See the using the oven section.
	On self-cleaning models, door	• If necessary, allow the oven to cool then unlock the door.
	left in the locked position.
Food does not bake	Oven controls improperly set.	• See the using the oven section.
or roast properly
	Rack position is incorrect or the	• See the using the oven section.
	rack is not level.
	Incorrect cookware or cookware	• See the using the oven section.
	of improper size being used.
	Oven thermostat needs	• See the Adjust the oven thermostat–Easy to do yourself!
	adjustment.	section.
Food does not	Oven is not set to BROIL.	• On models with a temperature knob, make sure you turn
broil properly		it all the way to the BROIL position. On models with a
		BROIL HI/LO pad, make sure it is turned on.
	Improper rack position	• See the Broiling guide.
	being used.
	Food being cooked in a hot pan.	• For best results, use a pan designed for broiling.
		Make sure it is cool.
	Cookware not suited for broiling.	• For best results, use a pan designed for broiling.
	In some areas the power	• Preheat the broil element for 10 minutes.
	(voltage) may be low.	• Broil for the longest period of time recommended in
		the Broiling guide.
Control signals after	you forgot to enter a bake	• Press the BAKE pad and desired temperature or the
entering cooking time	temperature or cleaning time.	SELF CLEAN pad and desired clean time.
or delay start
Display flashes "bAd"	The installed connection	• Contact installer or electrician to correct miswire.
then "linE" with a	from the house to the unit
loud tone	is miswired.
Warming drawer will	A fuse in your home may be	• Replace the fuse or reset the circuit breaker.
not work	blown or the circuit breaker
	tripped.
	The oven is self-cleaning.	• Wait for the self-clean cycle to finish and the oven
		to cool.
	Controls improperly set.	• See the using the warming drawer section.