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Printer software problems
Printer software problems
ProblemSolution
A printer driver for the HP LaserJet 1150 or the
HP LaserJet 1300 printer is not visible in the Printer folder
●Reinstall the printer software. In the Windows system tray, click Start, select Programs, and select HP LaserJet 1150 or HP LaserJet 1300 and click Uninstall. Turn the printer off. Install the printer software from the
Note
Close any applications that are running. To close an application that has an icon in the system tray,
●Try plugging the USB cable into a different USB port on the PC.
●If you are trying to print to a shared printer, in the Windows system tray, click Start, select Settings, and select Printers.
An error message was displayed during the software installation
●Reinstall the printer software. In the Windows system tray, click Start, select Programs, and select HP LaserJet 1150 or HP LaserJet 1300 and click Uninstall. Turn the printer off. Install the printer software from the
Note
Close any applications that are running. To close an application that has an icon in the system tray,
●Check the amount of free space on the drive where you are installing the printer software. If necessary, free up as much space as you can, and reinstall the printer software.
●If necessary, run the Disk Defragmenter, and reinstall the printer software.
The printer is in Ready mode, but nothing prints
●Reinstall the printer software. In the Windows system tray, click Start, select Programs, and select HP LaserJet 1150 or HP LaserJet 1300 and click Uninstall. Turn the printer off. Install the printer software from the
Note
Close any applications that are running. To close an application that has an icon in the system tray,
●Print a Demo page. Press the Go button to print a Demo page.
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