Konica Minolta C20 manual Solving Other Problems 273

Solving Other Problems

Symptom	Cause	Solution
Machine	The power cord is not	Turn off the machine, confirm that the
power is not	correctly plugged into	power cord is correctly plugged into
on.	the outlet.	the outlet, and then turn on the
		machine.
	Something is wrong	Plug another electrical appliance into
	with the outlet con-	the outlet and see whether it operates
	nected to the	properly.
	machine.
	The power switch is	Turn the power switch off (O position),
	not correctly turned	then turn it back to the on (I position).
	on (I position).
	The machine is con-	Use a power source with the specifica-
	nected to an outlet	tions listed in appendix A, “Technical
	with a voltage or fre-	Specifications.”
	quency that does not
	match the machine
	specifications.
The control	One of the toner car-	Remove the toner cartridges and
panel dis-	tridges may be defec-	check for damage. If it is damaged,
plays	tive.	replace it.
Toner
	Printed with heavy	See specifications in Appendix A.
Low much	toner coverage.
sooner than
expected.
Cannot print	The tray is empty.	Check that at least Tray 1 is loaded
the machine		with media, in place, and secure.
status list.
	There is a media mis-	Clear the media misfeed.
	feed.
When the	If a fax is received, it	Press the Fax key, and then check the
paper type or	could not be printed	error details.
paper size	on paper of the cur-	To print a received fax, change the
for Tray 1 is	rently specified type	paper type to PLAIN PAPER and the
changed,	or size. However,	paper size to A4, LEGAL, LETTER or
Check	copy and print opera-	OFICIO (Mexico only).
Fax Mode	tions can be per-
appears.	formed.

Solving Other Problems 273