A0FD-9569-00A
Bizhub C20 Printer / Copier / Scanner User’s Guide
Thank You
Trademarks
Copyright Notice
Software License Agreement
Page
Financial Instruments
Legal Restrictions on Copying
Legal Documents
General
For EU member states only
Contents
Configuration Menu Overview
Checking the Machine Status and Settings
About the Control Panel
PS/PCL Print Menu
Iii
Camera Direct
147
149
Memory Direct
Maintaining the Machine 232 Cleaning the Machine
Replacing Consumables 197 198
231
Solving Problems with Media Misfeeds
Introduction 244 Printing a Configuration
Status Messages 287 Error Messages
313 Installing Tray
Vii
Technical Specifications 318
317
Entering Text
Viii Contents
Introduction
Getting Acquainted with Your Machine
Space Requirements
Getting Acquainted with Your Machine
The option appears shaded in the above illustrations
Front View
Part Names
16 15
Rear View
Drivers CD/DVD
Front View with Options
Printer Drivers PostScript Drivers
Printer Drivers PCL Drivers
Printer Drivers XPS Drivers
Printer Drivers PPD Files
PC Fax Drivers
Scanner Drivers
Applications CD/DVD
Applications
Applications Use/Benefit
Printer connected to the network
Documentation CD/DVD
Documentation
Documentation Use/Benefit
RAM
System Requirements
Control Panel Configuration Menu
Control Panel Indicators and Keys
About the Control Panel
About the Control Panel
Name Function
About the Control Panel
Select key
Back key
Stop/Reset key
Main Screen Copy Mode
Display Indications
Indication Description
Copy settings Press +
REPORT/STA
Utility
TUS
PS/PCL
Main Screen Scan Mode
Scan settings Press +
Cancel
Subject
Reserv
MANAGEMENT/USER SETTING/DATE&TIME
Main Screen Fax Mode
Appears
Mode
Timer TX
Print Screen
Checking the Machine Status and Settings
Checking the Machine Status and Settings
REPORT/STATUS Menu
Mono Copy
Total Print
Color Copy
Mono Print
TX Result Report
Configuration
RX Result Report
Activity Report
Directory List
PCL Font List
Configuration Menu Overview
Configuration Menu Overview
Utility Menu
FAX RX Operation Reporting Scan Setting Direct Print
Machine Setting Menu
Preheat Mode
Auto Panel Reset Setting
Energy Save Mode
5min
MODE1 / MODE2
Copy / FAX
Paper Setup Menu
Plain Paper / Thick Paper
Statement / Executive / Custom
TRAY2 Paper
ADMIN. Management Menu
Configuration Menu Overview
Mail Setting
Configuration Menu Overview
Configuration Menu Overview
Configuration Menu Overview
Enable
OFF / on
Disable / Enable
Enable
Bootp
ARP/PING
Http
YES/NO
Smtp Timeout
Default SUB
SPEED/DUPLEX
10BASE Half
Text Insert
Smtp Enable
POP DIS
Before Able
Anonymous / Simple
Pstn / PBX
Tone / Pulse
Argentina / Austra
User Setting PTT Setting
LIA / Austria / BEL
Gium / Brazil
Inch / Metric
Copy Setting Menu
Sidewise / Downward
NON-SORT /SORT
Favorite
Dial Register Menu
Speed Dial
Group Dial
Density Level
FAX TX Operation Menu
STD/TEXT, FINE/TEXT, S-FINE
Ority TEXT, STD/PHOTO, FINE/PHOTO
Memory TX / Direct TX
Default TX
Header
OFF / on
FAX RX Operation Menu
Memory RX
Mode
Memory RX / Print RX
TRAY2 Disable / Enable
TRAY1 Disable / Enable
TRAY3 Disable / Enable
Forward
Reporting Menu
On / Onerror / OFF
Activity
Report
RX Result
Scan Setting Menu
600⋅600dpi
Resolution
Image Format
Coding Method
Direct Print Menu
No Split / Split
Normal / Fine
Letter / A4
PS/PCL Print Menu
PS/PCL Print Menu
PS/PCL Print Menu
Delete
Start-B&W key
Paper Menu
ANY Tray TRAY1
Setting Paper ANY
Size
Type
Physical TRAY2
Physical TRAY1
Quality Menu
PS/PCL Print Menu
PS/PCL Print Menu
PS/PCL Print Menu
COLOR/GRAYSCALE
Color
Bright
Ness
Line ART/DETAIL
Edge
OFF/LOW/MIDDLE/HIGH
Strength
Photographic
Gray BLACK/BLACK
Composite
Gray
Black only
Vivid
Intent Photographic
Grfx RGB
Graphics data to Cmyk data
Settings Printing RGB
Relative
Absolute
Prof
Intent Photographic Relative Color Absolute
Text Printing RGB
Are reproduced in RGB text
Grfx Printing RGB
Are reproduced in RGB
Color
Relative
Composite
Cmyk
Gray BLACK/BLACK Black only
Calibra Tone
Density
Cmyk Cyan High
Light
Black
SYS Default Menu
PS/PCL Print Menu
Emula DEF
Error
AUTO/POSTSCRIPT/PCL
Tion Emula
CR=CR LF=LF/CR=CRLF
Paper Default Paper
ENABLE/DISABLE
XPS Digi
TAL
Gray
Plain Paper
AUTO/GRAYSCALE PRINT/COLOR Print
Scale
100
Memory Print Menu 101
Memory Print Menu
Memory Print Menu
102
Copy
Memory Print Menu 103
Quantity
NON-SORT/SORT
104
Media Handling
Print Media
Specifications
106
Print Media
Types
Print Media 107
Plain Paper Recycled Paper
Thick Stock
108
Envelope
Print Media 109
Label
110
Do not use envelopes that have
Do not use label sheets that
Letterhead
Print Media 111
Postcard
Thickness
112
Transparency
Do not use postcards that are
Glossy Media
Print Media 113
Use transparencies that are
Do not use transparencies that
114
Print Media 115
Guaranteed Imageable Printable Area
Imageable Area-Envelopes
Margins
How do I load media?
Loading Media
Tray 1 Manual Feed Tray
116
Loading Media 117
Other Media
118
Loading Envelopes
Loading Media 119
120
Loading Media 121
Up to 20 sheets can be loaded into the tray at one time
122
Loading Media 123
Tray
124
Loading Media 125
126
Tray 3 Optional Lower Feeder Unit
Loading Media 127
128
About Duplex Printing
How do I autoduplex?
About Duplex Printing 129
About Duplex Printing
130
Output Tray 131
Output Tray
Media Storage
132
Media Storage
Original Media 133
Original Media
Documents that can be placed on the original glass
Documents that can be loaded into the ADF
Original Media
134
Loading a Document to be Copied
Placing a document on the original glass
Loading a Document to be Copied 135
Loading a document into the ADF
136
Loading a Document to be Copied
Using the Printer Driver
Selecting Printer Options/Defaults for Windows
138 Selecting Printer Options/Defaults for Windows
Windows Vista/XP/Server 2003/2000 PCL6, PS
Click Printing Preferences
Selecting Printer Options/Defaults for Windows 139
Uninstalling the Printer Driver for Windows
140 Uninstalling the Printer Driver for Windows
Click Uninstall
Displaying Printer Driver Settings for Windows 141
Displaying Printer Driver Settings for Windows
Windows Vista
Windows XP/Server
Printer Driver Settings
142 Printer Driver Settings
Common Buttons
Printer Driver Settings 143
Advanced Tab PostScript Printer Driver Only
Basic Tab
Layout Tab
144 Printer Driver Settings
Cover Page Tab
Watermark/Overlay Tab
Quality Tab
Printer Driver Settings 145
Other Tab
146 Printer Driver Settings
Camera Direct
Printing Directly from a Digital Camera
Camera Direct
148
Camera Direct
Memory Direct
Printing From a Connected USB Memory Device
Memory Direct
150
Memory Direct
Memory Direct 151
152
Using the Copier
Basic Copy Operation
Making Basic Copies
154
Making Basic Copies
Specifying the Copy Quality Setting
Making Basic Copies 155
Selecting the Document Type
Specifying the Zoom Ratio
Selecting a Preset Zoom Ratio
156
Specifying the Copy Density
Making Basic Copies 157
Selecting the Media Tray
Making Advanced Copies
Setting 2in1/4in1 Copying
158
2in1/4in1 Copying From the ADF
Making Advanced Copies 159
Setting a Copy Function
ID Card Copying
160
Repeat Copying
Making Advanced Copies 161
Poster Copying
162
Setting Duplex Double-Sided Copying
Making Advanced Copies 163
Duplex Double-Sided Copying From the ADF
Duplex Double-Sided Copying From the Original Glass
164
Making Advanced Copies 165
Setting Collated Sort Copying
Duplex Double-Sided Document Copying
Collated Sort Copying From the ADF
166
Using the Scanner
Basic Scanning Operation
Scanning From a Computer Application
168
Scanning From a Computer Application
Scanning From a Computer Application 169
Windows Twain Driver Settings
170
Scanning From a Computer Application 171
Windows WIA Driver Settings
172
Macintosh Twain Driver Settings
Scanning From a Computer Application 173
Scanning With the Machine
174
Scanning With the Machine
Scanning With the Machine 175
176
Specifying the Data Location
Saving Data on a Computer Connected Scan to PC
Saving Data on a USB Memory Device Scan to USB Memory
Scanning With the Machine 177
Specifying the Destination Address Scan to E-mail/FTP/ SMB
178
Directly Entering the E-mailAddress
Scanning With the Machine 179
Selecting From the Favorite List
Selecting a Speed Dial Destination
Selecting a Group Dial Destination
180
Scanning With the Machine 181
Selecting From the Address Book
Searching the Address Book
Searching an Ldap Server
182
Scanning With the Machine 183
184
Specifying Multiple Destination Addresses
Editing a Specified Destination Address
Registering/Editing Addresses
Scanning With the Machine 185
Deleting a Specified Destination Address
186
Registering in the Favorite List
Deleting From the Favorite List
Registering Speed Dial Destinations Direct Input
Scanning With the Machine 187
Registering Speed Dial Destinations Ldap Search
188
Scanning With the Machine 189
Editing/Deleting Speed Dial Destinations
190
Registering Group Dial Destinations
Scanning With the Machine 191
Editing/Deleting Group Dial Destinations
192
Selecting the Resolution
Selecting the Scan Quality Setting
Selecting the Data Format
Scanning With the Machine 193
Selecting the Scan Mode
Setting Duplex Double-Sided Scanning
194
Selecting the Scan Density
Setting the Scan Color
Setting the Scan Size
Specifying the Subject
Scanning With the Machine 195
196
Deleting a Queued Transmission Job
Replacing Consumables
About Toner Cartridges
Replacing Consumables
198
Replacing Consumables
Replacing Consumables 199
200
Replacing a Toner Cartridge
Replacing Consumables 201
202
Replacing Consumables 203
204
Replacing an Imaging Unit
Replacing Consumables 205
206
Replacing Consumables 207
208
Replacing Consumables 209
210
Replacing the Waste Toner Bottle
Replacing Consumables 211
212
Replacing Consumables 213
Replacing the Transfer Roller
214
Replacing the Transfer Roller
Replacing Consumables 215
216
Replacing the Ozone Filter
Replacing Consumables 217
218
Replacing the Transfer Belt Unit
Replacing Consumables 219
220
Replacing Consumables 221
222
Replacing Consumables 223
224
Replacing Consumables 225
Install the waste toner bottle
226
Replacing the Fuser Unit
Replacing Consumables 227
228
Replacing Consumables 229
230
Maintenance
Maintaining the Machine
232
Maintaining the Machine
Maintaining the Machine 233
Cleaning the Machine
Cleaning the Machine
Exterior
234
Cleaning the Machine 235
Cleaning the Media Feed Rollers Manual Feed Tray
Media Rollers
236
Cleaning the Media Feed Rollers Tray 2/3
Cleaning the Machine 237
238
Cleaning the Media Transfer Rollers for Tray
Cleaning the Media Feed Rollers for the ADF
Cleaning the Machine 239
240
Cleaning the Media Feed Rollers for the Duplex
Laser Lens
Cleaning the Machine 241
242
Troubleshooting
244 Introduction
Introduction
Printing a Configuration 245
Printing a Configuration
Unlocking the Scanner
246
Unlocking the Scanner
Preventing Media Misfeeds 247
Preventing Media Misfeeds
Make sure that
Avoid
Clearing Media Misfeeds
Understanding the Media Path
248
Understanding the Media Path
Media Misfeed Messages and Clearing Procedures
Clearing Media Misfeeds 249
Media Misfeed Message Reference
Clearing Media Misfeeds
250
Clearing Media Misfeeds 251
252
Clearing a Media Misfeed in Tray
Clearing Media Misfeeds 253
254
Clearing Media Misfeeds 255
256
Clearing Media Misfeeds 257
258
Clearing a Media Misfeed from the ADF
Clearing Media Misfeeds 259
260
Clearing a Media Misfeed from the Duplex
Clearing Media Misfeeds 261
Clearing a Media Misfeed from the Fuser Unit
262
Clearing Media Misfeeds 263
264
Clearing Media Misfeeds 265
266
Clearing a Media Misfeed from the Switchback
Clearing Media Misfeeds 267
268
Clearing a Media Misfeed from the Horizontal Transport Area
Clearing Media Misfeeds 269
Solving Problems with Media Misfeeds
Solving Problems with Media Misfeeds
Symptom Cause Solution
270
ADF
Solving Problems with Media Misfeeds 271
272
Solving Other Problems 273
Solving Other Problems
ADMIN. MANAGEMENT/CAMERA
Solving Other Problems
Disable
Direct to Enable
Wrong Toner
Solving Other Problems 275
276
Solving Other Problems 277
278
Incorrect Maximum. For details
Solving Other Problems 279
280
Solving Problems with Printing Quality 281
Solving Problems with Printing Quality
282 Solving Problems with Printing Quality
Solving Problems with Printing Quality 283
284 Solving Problems with Printing Quality
Solving Problems with Printing Quality 285
Set Machine SETTING/CALI
286
Bration in the Utility menu to
Status, Error, and Service Messages
Status, Error, and Service Messages 287
Status Messages
288 Status, Error, and Service Messages
Error Messages
Status, Error, and Service Messages 289
290 Status, Error, and Service Messages
JOB Canceled
Status, Error, and Service Messages 291
Media Type Error
Incorrect Paper Size
292 Status, Error, and Service Messages
Status, Error, and Service Messages 293
294 Status, Error, and Service Messages
Status, Error, and Service Messages 295
Wrong Password
296 Status, Error, and Service Messages
Destination SET
By Manual UP to
Status, Error, and Service Messages 297
Service Messages
Service Call
This service message Means Do this
298 Status, Error, and Service Messages
Installing 12 Accessories
Dual In-Line
300 Introduction
Memory Module
CF Adapter
Antistatic Protection 301
Antistatic Protection
Dual In-Line Memory Module Dimm
Installing a Dimm
302
Dual In-Line Memory Module Dimm
Dual In-Line Memory Module Dimm 303
304
Installing the Hard Disk kit
Hard Disk Kit
Hard Disk Kit 305
Hard Disk Kit
306
Hard Disk Kit 307
308
Installing the CF adapter and CompactFlash card
CompactFlash
CompactFlash 309
CompactFlash
310
CompactFlash 311
312
Kit Contents
Tray 3 Lower Feeder Unit
Tray 3 Lower Feeder Unit 313
314 Tray 3 Lower Feeder Unit
Installing Tray
Tray 3 Lower Feeder Unit 315
316 Tray 3 Lower Feeder Unit
Appendix
Technical Specifications
Technical Specifications
318
Technical Specifications 319
320
Consumable Life Expectancy Chart
Technical Specifications 321
User-Replaceable
Service-Replaceable
322
Media feed roller 300,000 pages
Key Operation
Entering Text
Entering Text 323
Entering Fax Numbers
Entering Names
324 Entering Text
Entering E-mail Addresses
Keypad Available characters
Changing Input Mode
Inputting Example
Entering Text 325
326 Entering Text
Correcting Text and Input Precautions
What is an Energy Star product?
Our Concern for Environmental Protection
Our Concern for Environmental Protection 327
328 Our Concern for Environmental Protection
329
Numerics
Electrostatic discharge 301 Entering text
330
Envelope Favorite list
Media misfeed ADF 259 Duplex 261 Fuser unit
331
Scan Setting menu
Print media type
Printer driver PPD
332