Symptom

Cause

Solution

 

 

 

Media is mis-

The loaded document

Load the correct document. For details

fed in the

does not meet the

on the documents that can be loaded,

ADF.

specifications.

refer to “Documents that can be loaded

 

 

into the ADF” on page 133.

 

 

 

 

The loaded document

Load the document so that it does not

 

exceeds the maxi-

exceed the maximum capacity. For

 

mum capacity.

details on the documents that can be

 

 

loaded, refer to “Documents that can

 

 

be loaded into the ADF” on page 133.

 

 

 

 

The document guides

Slide the document guides against the

 

were not slid against

edges of the document. For details on

 

the edges of the doc-

loading the document, refer to “Load-

 

ument.

ing a document into the ADF” on page

 

 

136.

 

 

 

Media is mis-

The media is not cor-

Remove the misfed media and reposi-

feeding.

rectly positioned in

tion the media properly in the tray.

 

the tray.

 

 

 

 

 

The number of sheets

Remove the excess media and reload

 

in the tray exceeds

the correct number of sheets in the

 

the maximum

tray.

 

allowed.

 

 

 

 

 

The media guides are

Adjust the media guides in the Tray 1

 

not correctly adjusted

to match the size of the media.

 

to the media size.

 

 

 

 

 

Warped or wrinkled

Remove the media, smooth it out, and

 

media is loaded in the

reload it. If it still misfeeds, do not use

 

tray.

that media.

 

 

 

 

The media is moist

Remove the moist media and replace it

 

from humidity.

with new, dry media.

 

 

 

 

Envelopes, labels,

Special media must be loaded in Tray

 

postcards, thick

1 only.

 

stock, letterhead,

 

 

glossy media, or

 

 

transparencies are

 

 

loaded in Tray 2.

 

 

 

 

 

The recommended

Load the transparencies or label

 

transparency or label

sheets according to the manufacturer’s

 

sheet is facing the

instructions.

 

wrong way in Tray 1.

 

 

 

 

Solving Problems with Media Misfeeds

271

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Image 285
Konica Minolta C20 manual Solving Problems with Media Misfeeds 271, Adf
Page 284 Page 286

C20 specifications

The Konica Minolta C20 is a multifunctional color printer designed for small to medium-sized businesses, offering a blend of efficiency, performance, and versatility. With its user-friendly interface and compact design, the C20 stands out in both functionality and aesthetics, making it an ideal choice for various office environments.

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