A0FD-9569-00A
Bizhub C20 Printer / Copier / Scanner User’s Guide
 Trademarks
Thank You
Copyright Notice
 Software License Agreement
Page
 Financial Instruments
Legal Restrictions on Copying
Legal Documents
General
 For EU member states only
 Contents
 Configuration Menu Overview
Checking the Machine Status and Settings
About the Control Panel
PS/PCL Print Menu
 Iii
 Camera Direct
147
149
Memory Direct
 Replacing Consumables 197 198
Maintaining the Machine 232 Cleaning the Machine
231
 Solving Problems with Media Misfeeds
Introduction 244 Printing a Configuration
Status Messages 287 Error Messages
313 Installing Tray
 Vii
Technical Specifications 318
317
Entering Text
 Viii Contents
 Introduction
 Space Requirements
Getting Acquainted with Your Machine
Getting Acquainted with Your Machine
  The option appears shaded in the above illustrations
 Front View
Part Names
 16 15
 Rear View
Drivers CD/DVD
Front View with Options
Printer Drivers PostScript Drivers
 Printer Drivers XPS Drivers
Printer Drivers PCL Drivers
Printer Drivers PPD Files
 PC Fax Drivers
Scanner Drivers
 Applications
Applications CD/DVD
Applications Use/Benefit
 Printer connected to the network
 Documentation
Documentation CD/DVD
Documentation Use/Benefit
  RAM
System Requirements
 Control Panel Configuration Menu
 About the Control Panel
Control Panel Indicators and Keys
About the Control Panel
 Name Function
About the Control Panel
Select key
Back key
 Stop/Reset key
 Display Indications
Main Screen Copy Mode
Indication Description
  Copy settings Press +
 REPORT/STA
Utility
TUS
PS/PCL
 Main Screen Scan Mode
  Scan settings Press +
 Subject
Cancel
Reserv
 MANAGEMENT/USER SETTING/DATE&TIME
Main Screen Fax Mode
 Appears
 Mode
Timer TX
 Print Screen
 Checking the Machine Status and Settings
Checking the Machine Status and Settings
REPORT/STATUS Menu
 Mono Copy
Total Print
Color Copy
Mono Print
 TX Result Report
Configuration
RX Result Report
Activity Report
 Directory List
PCL Font List
 Configuration Menu Overview
Configuration Menu Overview
Utility Menu
 FAX RX Operation Reporting Scan Setting Direct Print
 Machine Setting Menu
 Preheat Mode
Auto Panel Reset Setting
Energy Save Mode
5min
 MODE1 / MODE2
 Copy / FAX
 Paper Setup Menu
 Plain Paper / Thick Paper
 Statement / Executive / Custom
TRAY2 Paper
 ADMIN. Management Menu
 Configuration Menu Overview
 Mail Setting
 Configuration Menu Overview
 Configuration Menu Overview
 Configuration Menu Overview
 Enable
 OFF / on
Disable / Enable
 Enable
Bootp
ARP/PING
Http
 YES/NO
 Smtp Timeout
Default SUB
SPEED/DUPLEX
10BASE Half
 Text Insert
Smtp Enable
POP DIS
Before Able
 Anonymous / Simple
 Pstn / PBX
Tone / Pulse
 Argentina / Austra
User Setting PTT Setting
LIA / Austria / BEL
Gium / Brazil
 Inch / Metric
 Copy Setting Menu
 Sidewise / Downward
NON-SORT /SORT
 Favorite
Dial Register Menu
Speed Dial
Group Dial
 Density Level
FAX TX Operation Menu
STD/TEXT, FINE/TEXT, S-FINE
Ority TEXT, STD/PHOTO, FINE/PHOTO
 Memory TX / Direct TX
Default TX
Header
OFF / on
 Memory RX
FAX RX Operation Menu
Mode
 Memory RX / Print RX
 TRAY2 Disable / Enable
TRAY1 Disable / Enable
TRAY3 Disable / Enable
Forward
 Reporting Menu
On / Onerror / OFF
Activity
Report
 RX Result
Scan Setting Menu
 600⋅600dpi
Resolution
Image Format
Coding Method
 No Split / Split
Direct Print Menu
Normal / Fine
 Letter / A4
 PS/PCL Print Menu
PS/PCL Print Menu
 Delete
PS/PCL Print Menu
Start-B&W key
 Paper Menu
 ANY Tray TRAY1
Setting Paper ANY
Size
Type
 Physical TRAY2
Physical TRAY1
 Quality Menu
 PS/PCL Print Menu
 PS/PCL Print Menu
 PS/PCL Print Menu
 COLOR/GRAYSCALE
Color
Bright
Ness
 Line ART/DETAIL
 OFF/LOW/MIDDLE/HIGH
Edge
Strength
 Photographic
 Gray BLACK/BLACK
Composite
Gray
Black only
 Intent Photographic
Vivid
Grfx RGB
 Graphics data to Cmyk data
 Relative
Settings Printing RGB
Absolute
 Prof
 Intent Photographic Relative Color Absolute
Text Printing RGB
 Are reproduced in RGB text
 Grfx Printing RGB
 Are reproduced in RGB
 Color
Relative
 Composite
Cmyk
Gray BLACK/BLACK Black only
Calibra Tone
 Density
Cmyk Cyan High
Light
Black
 SYS Default Menu
 PS/PCL Print Menu
 Emula DEF
Error
AUTO/POSTSCRIPT/PCL
Tion Emula
 CR=CR LF=LF/CR=CRLF
 Paper Default Paper
ENABLE/DISABLE
XPS Digi
TAL
 Gray
Plain Paper
AUTO/GRAYSCALE PRINT/COLOR Print
Scale
 100
 Memory Print Menu 101
Memory Print Menu
 Memory Print Menu
102
 Copy
Memory Print Menu 103
Quantity
NON-SORT/SORT
 104
 Media Handling
 Print Media
Specifications
106
Print Media
 Print Media 107
Types
Plain Paper Recycled Paper
 Thick Stock
108
 Envelope
Print Media 109
 Label
110
Do not use envelopes that have
Do not use label sheets that
 Letterhead
Print Media 111
Postcard
Thickness
 Transparency
112
Do not use postcards that are
 Glossy Media
Print Media 113
Use transparencies that are
Do not use transparencies that
 114
 Print Media 115
Guaranteed Imageable Printable Area
Imageable Area-Envelopes
Margins
 How do I load media?
Loading Media
Tray 1 Manual Feed Tray
116
 Loading Media 117
 Other Media
118
 Loading Envelopes
Loading Media 119
 120
 Loading Media 121
  Up to 20 sheets can be loaded into the tray at one time
122
 Loading Media 123
Tray
 124
 Loading Media 125
 126
Tray 3 Optional Lower Feeder Unit
 Loading Media 127
 128
 How do I autoduplex?
About Duplex Printing
About Duplex Printing 129
 About Duplex Printing
130
 Output Tray 131
Output Tray
 132
Media Storage
Media Storage
 Original Media 133
Original Media
Documents that can be placed on the original glass
Documents that can be loaded into the ADF
 Original Media
134
 Placing a document on the original glass
Loading a Document to be Copied
Loading a Document to be Copied 135
 136
Loading a document into the ADF
Loading a Document to be Copied
 Using the Printer Driver
 138 Selecting Printer Options/Defaults for Windows
Selecting Printer Options/Defaults for Windows
Windows Vista/XP/Server 2003/2000 PCL6, PS
 Click Printing Preferences
Selecting Printer Options/Defaults for Windows 139
 140 Uninstalling the Printer Driver for Windows
Uninstalling the Printer Driver for Windows
Click Uninstall
 Displaying Printer Driver Settings for Windows 141
Displaying Printer Driver Settings for Windows
Windows Vista
Windows XP/Server
 142 Printer Driver Settings
Printer Driver Settings
Common Buttons
 Advanced Tab PostScript Printer Driver Only
Printer Driver Settings 143
Basic Tab
 Layout Tab
144 Printer Driver Settings
Cover Page Tab
Watermark/Overlay Tab
 Quality Tab
Printer Driver Settings 145
 Other Tab
146 Printer Driver Settings
 Camera Direct
 Printing Directly from a Digital Camera
Camera Direct
148
Camera Direct
 Memory Direct
 Printing From a Connected USB Memory Device
Memory Direct
150
Memory Direct
 Memory Direct 151
 152
 Using the Copier
 Basic Copy Operation
Making Basic Copies
154
Making Basic Copies
 Making Basic Copies 155
Specifying the Copy Quality Setting
Selecting the Document Type
 Specifying the Zoom Ratio
Selecting a Preset Zoom Ratio
156
Specifying the Copy Density
 Making Basic Copies 157
Selecting the Media Tray
 Making Advanced Copies
Setting 2in1/4in1 Copying
158
2in1/4in1 Copying From the ADF
 Making Advanced Copies 159
Setting a Copy Function
 ID Card Copying
160
 Repeat Copying
Making Advanced Copies 161
 Poster Copying
162
 Making Advanced Copies 163
Setting Duplex Double-Sided Copying
Duplex Double-Sided Copying From the ADF
 Duplex Double-Sided Copying From the Original Glass
164
 Making Advanced Copies 165
Setting Collated Sort Copying
Duplex Double-Sided Document Copying
Collated Sort Copying From the ADF
 166
 Using the Scanner
 Basic Scanning Operation
Scanning From a Computer Application
168
Scanning From a Computer Application
 Scanning From a Computer Application 169
Windows Twain Driver Settings
 170
 Scanning From a Computer Application 171
Windows WIA Driver Settings
 172
Macintosh Twain Driver Settings
 Scanning From a Computer Application 173
 174
Scanning With the Machine
Scanning With the Machine
 Scanning With the Machine 175
 176
Specifying the Data Location
Saving Data on a Computer Connected Scan to PC
Saving Data on a USB Memory Device Scan to USB Memory
 Scanning With the Machine 177
 178
Specifying the Destination Address Scan to E-mail/FTP/ SMB
Directly Entering the E-mailAddress
 Selecting From the Favorite List
Scanning With the Machine 179
Selecting a Speed Dial Destination
 Selecting a Group Dial Destination
180
 Selecting From the Address Book
Scanning With the Machine 181
Searching the Address Book
 Searching an Ldap Server
182
 Scanning With the Machine 183
 Specifying Multiple Destination Addresses
184
Editing a Specified Destination Address
 Scanning With the Machine 185
Registering/Editing Addresses
Deleting a Specified Destination Address
 Registering in the Favorite List
186
Deleting From the Favorite List
 Registering Speed Dial Destinations Direct Input
Scanning With the Machine 187
 Registering Speed Dial Destinations Ldap Search
188
 Scanning With the Machine 189
 Editing/Deleting Speed Dial Destinations
190
 Registering Group Dial Destinations
Scanning With the Machine 191
 Editing/Deleting Group Dial Destinations
192
 Selecting the Resolution
Selecting the Scan Quality Setting
Selecting the Data Format
Scanning With the Machine 193
 Selecting the Scan Mode
Setting Duplex Double-Sided Scanning
194
Selecting the Scan Density
 Setting the Scan Color
Setting the Scan Size
Specifying the Subject
Scanning With the Machine 195
 196
Deleting a Queued Transmission Job
 Replacing Consumables
 About Toner Cartridges
Replacing Consumables
198
Replacing Consumables
 Replacing Consumables 199
 200
Replacing a Toner Cartridge
 Replacing Consumables 201
 202
 Replacing Consumables 203
 204
Replacing an Imaging Unit
 Replacing Consumables 205
 206
 Replacing Consumables 207
 208
 Replacing Consumables 209
 210
Replacing the Waste Toner Bottle
 Replacing Consumables 211
 212
 Replacing Consumables 213
 214
Replacing the Transfer Roller
Replacing the Transfer Roller
 Replacing Consumables 215
 216
 Replacing the Ozone Filter
Replacing Consumables 217
 218
Replacing the Transfer Belt Unit
 Replacing Consumables 219
 220
 Replacing Consumables 221
 222
 Replacing Consumables 223
 224
 Replacing Consumables 225
Install the waste toner bottle
 226
Replacing the Fuser Unit
 Replacing Consumables 227
 228
 Replacing Consumables 229
 230
 Maintenance
 232
Maintaining the Machine
Maintaining the Machine
 Maintaining the Machine 233
 Cleaning the Machine
Cleaning the Machine
Exterior
234
 Cleaning the Media Feed Rollers Manual Feed Tray
Cleaning the Machine 235
Media Rollers
 236
 Cleaning the Media Feed Rollers Tray 2/3
Cleaning the Machine 237
 238
Cleaning the Media Transfer Rollers for Tray
 Cleaning the Media Feed Rollers for the ADF
Cleaning the Machine 239
 240
Cleaning the Media Feed Rollers for the Duplex
 Laser Lens
Cleaning the Machine 241
 242
 Troubleshooting
 244 Introduction
Introduction
 Printing a Configuration 245
Printing a Configuration
 246
Unlocking the Scanner
Unlocking the Scanner
 Preventing Media Misfeeds 247
Preventing Media Misfeeds
Make sure that
Avoid
 Clearing Media Misfeeds
Understanding the Media Path
248
Understanding the Media Path
 Clearing Media Misfeeds 249
Media Misfeed Messages and Clearing Procedures
Media Misfeed Message Reference
 Clearing Media Misfeeds
250
 Clearing Media Misfeeds 251
 252
 Clearing a Media Misfeed in Tray
Clearing Media Misfeeds 253
 254
 Clearing Media Misfeeds 255
 256
 Clearing Media Misfeeds 257
 258
 Clearing a Media Misfeed from the ADF
Clearing Media Misfeeds 259
 260
 Clearing a Media Misfeed from the Duplex
Clearing Media Misfeeds 261
 Clearing a Media Misfeed from the Fuser Unit
262
 Clearing Media Misfeeds 263
 264
 Clearing Media Misfeeds 265
 266
Clearing a Media Misfeed from the Switchback
 Clearing Media Misfeeds 267
 268
Clearing a Media Misfeed from the Horizontal Transport Area
 Clearing Media Misfeeds 269
 Solving Problems with Media Misfeeds
Solving Problems with Media Misfeeds
Symptom Cause Solution
270
 ADF
Solving Problems with Media Misfeeds 271
 272
 Solving Other Problems 273
Solving Other Problems
 ADMIN. MANAGEMENT/CAMERA
Solving Other Problems
Disable
Direct to Enable
 Wrong Toner
Solving Other Problems 275
 276
 Solving Other Problems 277
 278
 Incorrect Maximum. For details
Solving Other Problems 279
 280
 Solving Problems with Printing Quality 281
Solving Problems with Printing Quality
 282 Solving Problems with Printing Quality
 Solving Problems with Printing Quality 283
 284 Solving Problems with Printing Quality
 Solving Problems with Printing Quality 285
 286
Set Machine SETTING/CALI
Bration in the Utility menu to
 Status, Error, and Service Messages 287
Status, Error, and Service Messages
Status Messages
 288 Status, Error, and Service Messages
Error Messages
 Status, Error, and Service Messages 289
 290 Status, Error, and Service Messages
 JOB Canceled
Status, Error, and Service Messages 291
Media Type Error
Incorrect Paper Size
 292 Status, Error, and Service Messages
 Status, Error, and Service Messages 293
 294 Status, Error, and Service Messages
 Status, Error, and Service Messages 295
 Wrong Password
296 Status, Error, and Service Messages
Destination SET
By Manual UP to
 Status, Error, and Service Messages 297
Service Messages
Service Call
This service message Means Do this
 298 Status, Error, and Service Messages
 Installing 12 Accessories
 Dual In-Line
300 Introduction
Memory Module
CF Adapter
 Antistatic Protection 301
Antistatic Protection
 Dual In-Line Memory Module Dimm
Installing a Dimm
302
Dual In-Line Memory Module Dimm
 Dual In-Line Memory Module Dimm 303
 304
 Hard Disk Kit
Installing the Hard Disk kit
Hard Disk Kit 305
 Hard Disk Kit
306
 Hard Disk Kit 307
 308
 CompactFlash
Installing the CF adapter and CompactFlash card
CompactFlash 309
 CompactFlash
310
 CompactFlash 311
 312
 Tray 3 Lower Feeder Unit
Kit Contents
Tray 3 Lower Feeder Unit 313
 314 Tray 3 Lower Feeder Unit
Installing Tray
 Tray 3 Lower Feeder Unit 315
 316 Tray 3 Lower Feeder Unit
 Appendix
 Technical Specifications
Technical Specifications
318
 Technical Specifications 319
 320
 Technical Specifications 321
Consumable Life Expectancy Chart
User-Replaceable
 322
Service-Replaceable
Media feed roller 300,000 pages
 Key Operation
Entering Text
Entering Text 323
Entering Fax Numbers
 Entering Names
324 Entering Text
Entering E-mail Addresses
Keypad Available characters
 Inputting Example
Changing Input Mode
Entering Text 325
 326 Entering Text
Correcting Text and Input Precautions
 Our Concern for Environmental Protection
What is an Energy Star product?
Our Concern for Environmental Protection 327
 328 Our Concern for Environmental Protection
 329
Numerics
 Electrostatic discharge 301 Entering text
330
Envelope Favorite list
Media misfeed ADF 259 Duplex 261 Fuser unit
 331
Scan Setting menu
Print media type
Printer driver PPD
 332