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Konica Minolta C20 manual Clearing Media Misfeeds 263

Models: C20

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4 Push up the levers of the fuser unit cover, and then open the cover.

5 Carefully pull out the misfed media.

" If the misfed media cannot be removed by pulling it down, pull it from the top of the fuser unit.

Clearing Media Misfeeds

263

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Konica Minolta C20 manual Clearing Media Misfeeds 263

Contents

A0FD-9569-00A Bizhub C20 Printer / Copier / Scanner User’s GuideTrademarks Thank YouCopyright Notice Software License Agreement Page Financial Instruments Legal Restrictions on CopyingLegal Documents GeneralFor EU member states only Contents Configuration Menu Overview Checking the Machine Status and SettingsAbout the Control Panel PS/PCL Print MenuIii Camera Direct 147149 Memory DirectReplacing Consumables 197 198 Maintaining the Machine 232 Cleaning the Machine231 Solving Problems with Media Misfeeds Introduction 244 Printing a ConfigurationStatus Messages 287 Error Messages 313 Installing TrayVii Technical Specifications 318317 Entering TextViii Contents Introduction Space Requirements Getting Acquainted with Your MachineGetting Acquainted with Your Machine The option appears shaded in the above illustrations Front View Part Names16 15 Rear View Drivers CD/DVDFront View with Options Printer Drivers PostScript DriversPrinter Drivers XPS Drivers Printer Drivers PCL DriversPrinter Drivers PPD Files PC Fax Drivers Scanner DriversApplications Applications CD/DVDApplications Use/Benefit Printer connected to the network Documentation Documentation CD/DVDDocumentation Use/Benefit „ RAM System RequirementsControl Panel Configuration Menu About the Control Panel Control Panel Indicators and KeysAbout the Control Panel Name Function About the Control PanelSelect key Back keyStop/Reset key Display Indications Main Screen Copy ModeIndication Description „ Copy settings Press + REPORT/STA UtilityTUS PS/PCLMain Screen Scan Mode „ Scan settings Press + Subject CancelReserv MANAGEMENT/USER SETTING/DATE&TIME Main Screen Fax ModeAppears Mode Timer TXPrint Screen Checking the Machine Status and Settings Checking the Machine Status and SettingsREPORT/STATUS Menu Mono Copy Total PrintColor Copy Mono PrintTX Result Report ConfigurationRX Result Report Activity ReportDirectory List PCL Font ListConfiguration Menu Overview Configuration Menu OverviewUtility Menu FAX RX Operation Reporting Scan Setting Direct Print Machine Setting Menu Preheat Mode Auto Panel Reset SettingEnergy Save Mode 5minMODE1 / MODE2 Copy / FAX Paper Setup Menu Plain Paper / Thick Paper Statement / Executive / Custom TRAY2 PaperADMIN. Management Menu Configuration Menu Overview Mail Setting Configuration Menu Overview Configuration Menu Overview Configuration Menu Overview Enable OFF / on Disable / EnableEnable BootpARP/PING HttpYES/NO Smtp Timeout Default SUBSPEED/DUPLEX 10BASE HalfText Insert Smtp EnablePOP DIS Before AbleAnonymous / Simple Pstn / PBX Tone / PulseArgentina / Austra User Setting PTT SettingLIA / Austria / BEL Gium / BrazilInch / Metric Copy Setting Menu Sidewise / Downward NON-SORT /SORTFavorite Dial Register MenuSpeed Dial Group DialDensity Level FAX TX Operation MenuSTD/TEXT, FINE/TEXT, S-FINE Ority TEXT, STD/PHOTO, FINE/PHOTOMemory TX / Direct TX Default TXHeader OFF / onMemory RX FAX RX Operation MenuMode Memory RX / Print RX TRAY2 Disable / Enable TRAY1 Disable / EnableTRAY3 Disable / Enable ForwardReporting Menu On / Onerror / OFFActivity ReportRX Result Scan Setting Menu600⋅600dpi ResolutionImage Format Coding MethodNo Split / Split Direct Print MenuNormal / Fine Letter / A4 PS/PCL Print Menu PS/PCL Print MenuDelete PS/PCL Print MenuStart-B&W key Paper Menu ANY Tray TRAY1 Setting Paper ANYSize TypePhysical TRAY2 Physical TRAY1Quality Menu PS/PCL Print Menu PS/PCL Print Menu PS/PCL Print Menu COLOR/GRAYSCALE ColorBright NessLine ART/DETAIL OFF/LOW/MIDDLE/HIGH EdgeStrength Photographic Gray BLACK/BLACK CompositeGray Black onlyIntent Photographic VividGrfx RGB Graphics data to Cmyk data Relative Settings Printing RGBAbsolute Prof Intent Photographic Relative Color Absolute Text Printing RGBAre reproduced in RGB text Grfx Printing RGB Are reproduced in RGB Color RelativeComposite CmykGray BLACK/BLACK Black only Calibra ToneDensity Cmyk Cyan HighLight BlackSYS Default Menu PS/PCL Print Menu Emula DEF ErrorAUTO/POSTSCRIPT/PCL Tion EmulaCR=CR LF=LF/CR=CRLF Paper Default Paper ENABLE/DISABLEXPS Digi TALGray Plain PaperAUTO/GRAYSCALE PRINT/COLOR Print Scale100 Memory Print Menu 101 Memory Print MenuMemory Print Menu 102Copy Memory Print Menu 103Quantity NON-SORT/SORT104 Media Handling Print Media Specifications106 Print MediaPrint Media 107 TypesPlain Paper Recycled Paper Thick Stock 108Envelope Print Media 109Label 110Do not use envelopes that have Do not use label sheets thatLetterhead Print Media 111Postcard ThicknessTransparency 112Do not use postcards that are Glossy Media Print Media 113Use transparencies that are Do not use transparencies that114 Print Media 115 Guaranteed Imageable Printable AreaImageable Area-Envelopes MarginsHow do I load media? Loading MediaTray 1 Manual Feed Tray 116Loading Media 117 Other Media 118Loading Envelopes Loading Media 119120 Loading Media 121 Up to 20 sheets can be loaded into the tray at one time 122Loading Media 123 Tray124 Loading Media 125 126 Tray 3 Optional Lower Feeder UnitLoading Media 127 128 How do I autoduplex? About Duplex PrintingAbout Duplex Printing 129 About Duplex Printing 130Output Tray 131 Output Tray132 Media StorageMedia Storage Original Media 133 Original MediaDocuments that can be placed on the original glass Documents that can be loaded into the ADFOriginal Media 134Placing a document on the original glass Loading a Document to be CopiedLoading a Document to be Copied 135 136 Loading a document into the ADFLoading a Document to be Copied Using the Printer Driver 138 Selecting Printer Options/Defaults for Windows Selecting Printer Options/Defaults for WindowsWindows Vista/XP/Server 2003/2000 PCL6, PS Click Printing Preferences Selecting Printer Options/Defaults for Windows 139140 Uninstalling the Printer Driver for Windows Uninstalling the Printer Driver for WindowsClick Uninstall Displaying Printer Driver Settings for Windows 141 Displaying Printer Driver Settings for WindowsWindows Vista Windows XP/Server142 Printer Driver Settings Printer Driver SettingsCommon Buttons Advanced Tab PostScript Printer Driver Only Printer Driver Settings 143Basic Tab Layout Tab 144 Printer Driver SettingsCover Page Tab Watermark/Overlay TabQuality Tab Printer Driver Settings 145Other Tab 146 Printer Driver SettingsCamera Direct Printing Directly from a Digital Camera Camera Direct148 Camera DirectMemory Direct Printing From a Connected USB Memory Device Memory Direct150 Memory DirectMemory Direct 151 152 Using the Copier Basic Copy Operation Making Basic Copies154 Making Basic CopiesMaking Basic Copies 155 Specifying the Copy Quality SettingSelecting the Document Type Specifying the Zoom Ratio Selecting a Preset Zoom Ratio156 Specifying the Copy DensityMaking Basic Copies 157 Selecting the Media TrayMaking Advanced Copies Setting 2in1/4in1 Copying158 2in1/4in1 Copying From the ADFMaking Advanced Copies 159 Setting a Copy FunctionID Card Copying 160Repeat Copying Making Advanced Copies 161Poster Copying 162Making Advanced Copies 163 Setting Duplex Double-Sided CopyingDuplex Double-Sided Copying From the ADF Duplex Double-Sided Copying From the Original Glass 164Making Advanced Copies 165 Setting Collated Sort CopyingDuplex Double-Sided Document Copying Collated Sort Copying From the ADF166 Using the Scanner Basic Scanning Operation Scanning From a Computer Application168 Scanning From a Computer ApplicationScanning From a Computer Application 169 Windows Twain Driver Settings170 Scanning From a Computer Application 171 Windows WIA Driver Settings172 Macintosh Twain Driver SettingsScanning From a Computer Application 173 174 Scanning With the MachineScanning With the Machine Scanning With the Machine 175 176 Specifying the Data LocationSaving Data on a Computer Connected Scan to PC Saving Data on a USB Memory Device Scan to USB MemoryScanning With the Machine 177 178 Specifying the Destination Address Scan to E-mail/FTP/ SMBDirectly Entering the E-mailAddress Selecting From the Favorite List Scanning With the Machine 179Selecting a Speed Dial Destination Selecting a Group Dial Destination 180Selecting From the Address Book Scanning With the Machine 181Searching the Address Book Searching an Ldap Server 182Scanning With the Machine 183 Specifying Multiple Destination Addresses 184Editing a Specified Destination Address Scanning With the Machine 185 Registering/Editing AddressesDeleting a Specified Destination Address Registering in the Favorite List 186Deleting From the Favorite List Registering Speed Dial Destinations Direct Input Scanning With the Machine 187Registering Speed Dial Destinations Ldap Search 188Scanning With the Machine 189 Editing/Deleting Speed Dial Destinations 190Registering Group Dial Destinations Scanning With the Machine 191Editing/Deleting Group Dial Destinations 192Selecting the Resolution Selecting the Scan Quality SettingSelecting the Data Format Scanning With the Machine 193Selecting the Scan Mode Setting Duplex Double-Sided Scanning194 Selecting the Scan DensitySetting the Scan Color Setting the Scan SizeSpecifying the Subject Scanning With the Machine 195196 Deleting a Queued Transmission JobReplacing Consumables About Toner Cartridges Replacing Consumables198 Replacing ConsumablesReplacing Consumables 199 200 Replacing a Toner CartridgeReplacing Consumables 201 202 Replacing Consumables 203 204 Replacing an Imaging UnitReplacing Consumables 205 206 Replacing Consumables 207 208 Replacing Consumables 209 210 Replacing the Waste Toner BottleReplacing Consumables 211 212 Replacing Consumables 213 214 Replacing the Transfer RollerReplacing the Transfer Roller Replacing Consumables 215 216 Replacing the Ozone Filter Replacing Consumables 217218 Replacing the Transfer Belt UnitReplacing Consumables 219 220 Replacing Consumables 221 222 Replacing Consumables 223 224 Replacing Consumables 225 Install the waste toner bottle226 Replacing the Fuser UnitReplacing Consumables 227 228 Replacing Consumables 229 230 Maintenance 232 Maintaining the MachineMaintaining the Machine Maintaining the Machine 233 Cleaning the Machine Cleaning the MachineExterior 234Cleaning the Media Feed Rollers Manual Feed Tray Cleaning the Machine 235Media Rollers 236 Cleaning the Media Feed Rollers Tray 2/3 Cleaning the Machine 237238 Cleaning the Media Transfer Rollers for TrayCleaning the Media Feed Rollers for the ADF Cleaning the Machine 239240 Cleaning the Media Feed Rollers for the DuplexLaser Lens Cleaning the Machine 241242 Troubleshooting 244 Introduction IntroductionPrinting a Configuration 245 Printing a Configuration246 Unlocking the ScannerUnlocking the Scanner Preventing Media Misfeeds 247 Preventing Media MisfeedsMake sure that AvoidClearing Media Misfeeds Understanding the Media Path248 Understanding the Media PathClearing Media Misfeeds 249 Media Misfeed Messages and Clearing ProceduresMedia Misfeed Message Reference Clearing Media Misfeeds 250Clearing Media Misfeeds 251 252 Clearing a Media Misfeed in Tray Clearing Media Misfeeds 253254 Clearing Media Misfeeds 255 256 Clearing Media Misfeeds 257 258 Clearing a Media Misfeed from the ADF Clearing Media Misfeeds 259260 Clearing a Media Misfeed from the Duplex Clearing Media Misfeeds 261Clearing a Media Misfeed from the Fuser Unit 262Clearing Media Misfeeds 263 264 Clearing Media Misfeeds 265 266 Clearing a Media Misfeed from the SwitchbackClearing Media Misfeeds 267 268 Clearing a Media Misfeed from the Horizontal Transport AreaClearing Media Misfeeds 269 Solving Problems with Media Misfeeds Solving Problems with Media MisfeedsSymptom Cause Solution 270ADF Solving Problems with Media Misfeeds 271272 Solving Other Problems 273 Solving Other ProblemsADMIN. MANAGEMENT/CAMERA Solving Other ProblemsDisable Direct to EnableWrong Toner Solving Other Problems 275276 Solving Other Problems 277 278 Incorrect Maximum. For details Solving Other Problems 279280 Solving Problems with Printing Quality 281 Solving Problems with Printing Quality282 Solving Problems with Printing Quality Solving Problems with Printing Quality 283 284 Solving Problems with Printing Quality Solving Problems with Printing Quality 285 286 Set Machine SETTING/CALIBration in the Utility menu to Status, Error, and Service Messages 287 Status, Error, and Service MessagesStatus Messages 288 Status, Error, and Service Messages Error MessagesStatus, Error, and Service Messages 289 290 Status, Error, and Service Messages JOB Canceled Status, Error, and Service Messages 291Media Type Error Incorrect Paper Size292 Status, Error, and Service Messages Status, Error, and Service Messages 293 294 Status, Error, and Service Messages Status, Error, and Service Messages 295 Wrong Password 296 Status, Error, and Service MessagesDestination SET By Manual UP toStatus, Error, and Service Messages 297 Service MessagesService Call This service message Means Do this298 Status, Error, and Service Messages Installing 12 Accessories Dual In-Line 300 IntroductionMemory Module CF AdapterAntistatic Protection 301 Antistatic ProtectionDual In-Line Memory Module Dimm Installing a Dimm302 Dual In-Line Memory Module DimmDual In-Line Memory Module Dimm 303 304 Hard Disk Kit Installing the Hard Disk kitHard Disk Kit 305 Hard Disk Kit 306Hard Disk Kit 307 308 CompactFlash Installing the CF adapter and CompactFlash cardCompactFlash 309 CompactFlash 310CompactFlash 311 312 Tray 3 Lower Feeder Unit Kit ContentsTray 3 Lower Feeder Unit 313 314 Tray 3 Lower Feeder Unit Installing TrayTray 3 Lower Feeder Unit 315 316 Tray 3 Lower Feeder Unit Appendix Technical Specifications Technical Specifications318 Technical Specifications 319 320 Technical Specifications 321 Consumable Life Expectancy ChartUser-Replaceable 322 Service-ReplaceableMedia feed roller 300,000 pages Key Operation Entering TextEntering Text 323 Entering Fax NumbersEntering Names 324 Entering TextEntering E-mail Addresses Keypad Available charactersInputting Example Changing Input ModeEntering Text 325 326 Entering Text Correcting Text and Input PrecautionsOur Concern for Environmental Protection What is an Energy Star product?Our Concern for Environmental Protection 327 328 Our Concern for Environmental Protection 329 NumericsElectrostatic discharge 301 Entering text 330Envelope Favorite list Media misfeed ADF 259 Duplex 261 Fuser unit331 Scan Setting menuPrint media type Printer driver PPD332