Bizhub C20 Printer / Copier / Scanner User’s Guide
A0FD-9569-00A
Copyright Notice
Thank You
Trademarks
Software License Agreement
Page
Legal Documents
Legal Restrictions on Copying
Financial Instruments
General
For EU member states only
Contents
About the Control Panel
Checking the Machine Status and Settings
Configuration Menu Overview
PS/PCL Print Menu
Iii
149
147
Camera Direct
Memory Direct
231
Maintaining the Machine 232 Cleaning the Machine
Replacing Consumables 197 198
Status Messages 287 Error Messages
Introduction 244 Printing a Configuration
Solving Problems with Media Misfeeds
313 Installing Tray
317
Technical Specifications 318
Vii
Entering Text
Viii Contents
Introduction
Getting Acquainted with Your Machine
Getting Acquainted with Your Machine
Space Requirements
The option appears shaded in the above illustrations
Part Names
Front View
16 15
Front View with Options
Drivers CD/DVD
Rear View
Printer Drivers PostScript Drivers
Printer Drivers PPD Files
Printer Drivers PCL Drivers
Printer Drivers XPS Drivers
Scanner Drivers
PC Fax Drivers
Applications Use/Benefit
Applications CD/DVD
Applications
Printer connected to the network
Documentation Use/Benefit
Documentation CD/DVD
Documentation
System Requirements
RAM
Control Panel Configuration Menu
About the Control Panel
Control Panel Indicators and Keys
About the Control Panel
Select key
About the Control Panel
Name Function
Back key
Stop/Reset key
Indication Description
Main Screen Copy Mode
Display Indications
Copy settings Press +
TUS
Utility
REPORT/STA
PS/PCL
Main Screen Scan Mode
Scan settings Press +
Reserv
Cancel
Subject
Main Screen Fax Mode
MANAGEMENT/USER SETTING/DATE&TIME
Appears
Timer TX
Mode
Print Screen
REPORT/STATUS Menu
Checking the Machine Status and Settings
Checking the Machine Status and Settings
Color Copy
Total Print
Mono Copy
Mono Print
RX Result Report
Configuration
TX Result Report
Activity Report
PCL Font List
Directory List
Utility Menu
Configuration Menu Overview
Configuration Menu Overview
FAX RX Operation Reporting Scan Setting Direct Print
Machine Setting Menu
Energy Save Mode
Auto Panel Reset Setting
Preheat Mode
5min
MODE1 / MODE2
Copy / FAX
Paper Setup Menu
Plain Paper / Thick Paper
TRAY2 Paper
Statement / Executive / Custom
ADMIN. Management Menu
Configuration Menu Overview
Mail Setting
Configuration Menu Overview
Configuration Menu Overview
Configuration Menu Overview
Enable
Disable / Enable
OFF / on
ARP/PING
Bootp
Enable
Http
YES/NO
SPEED/DUPLEX
Default SUB
Smtp Timeout
10BASE Half
POP DIS
Smtp Enable
Text Insert
Before Able
Anonymous / Simple
Tone / Pulse
Pstn / PBX
LIA / Austria / BEL
User Setting PTT Setting
Argentina / Austra
Gium / Brazil
Inch / Metric
Copy Setting Menu
NON-SORT /SORT
Sidewise / Downward
Speed Dial
Dial Register Menu
Favorite
Group Dial
STD/TEXT, FINE/TEXT, S-FINE
FAX TX Operation Menu
Density Level
Ority TEXT, STD/PHOTO, FINE/PHOTO
Header
Default TX
Memory TX / Direct TX
OFF / on
Mode
FAX RX Operation Menu
Memory RX
Memory RX / Print RX
TRAY3 Disable / Enable
TRAY1 Disable / Enable
TRAY2 Disable / Enable
Forward
Activity
On / Onerror / OFF
Reporting Menu
Report
Scan Setting Menu
RX Result
Image Format
Resolution
600⋅600dpi
Coding Method
Normal / Fine
Direct Print Menu
No Split / Split
Letter / A4
PS/PCL Print Menu
PS/PCL Print Menu
Start-B&W key
PS/PCL Print Menu
Delete
Paper Menu
Size
Setting Paper ANY
ANY Tray TRAY1
Type
Physical TRAY1
Physical TRAY2
Quality Menu
PS/PCL Print Menu
PS/PCL Print Menu
PS/PCL Print Menu
Bright
Color
COLOR/GRAYSCALE
Ness
Line ART/DETAIL
Strength
Edge
OFF/LOW/MIDDLE/HIGH
Photographic
Gray
Composite
Gray BLACK/BLACK
Black only
Grfx RGB
Vivid
Intent Photographic
Graphics data to Cmyk data
Absolute
Settings Printing RGB
Relative
Prof
Text Printing RGB
Intent Photographic Relative Color Absolute
Are reproduced in RGB text
Grfx Printing RGB
Are reproduced in RGB
Relative
Color
Gray BLACK/BLACK Black only
Cmyk
Composite
Calibra Tone
Light
Cmyk Cyan High
Density
Black
SYS Default Menu
PS/PCL Print Menu
AUTO/POSTSCRIPT/PCL
Error
Emula DEF
Tion Emula
CR=CR LF=LF/CR=CRLF
XPS Digi
ENABLE/DISABLE
Paper Default Paper
TAL
AUTO/GRAYSCALE PRINT/COLOR Print
Plain Paper
Gray
Scale
100
Memory Print Menu
Memory Print Menu 101
102
Memory Print Menu
Quantity
Memory Print Menu 103
Copy
NON-SORT/SORT
104
Media Handling
106
Specifications
Print Media
Print Media
Plain Paper Recycled Paper
Types
Print Media 107
108
Thick Stock
Print Media 109
Envelope
Do not use envelopes that have
110
Label
Do not use label sheets that
Postcard
Print Media 111
Letterhead
Thickness
Do not use postcards that are
112
Transparency
Use transparencies that are
Print Media 113
Glossy Media
Do not use transparencies that
114
Imageable Area-Envelopes
Guaranteed Imageable Printable Area
Print Media 115
Margins
Tray 1 Manual Feed Tray
Loading Media
How do I load media?
116
Loading Media 117
118
Other Media
Loading Media 119
Loading Envelopes
120
Loading Media 121
122
Up to 20 sheets can be loaded into the tray at one time
Tray
Loading Media 123
124
Loading Media 125
Tray 3 Optional Lower Feeder Unit
126
Loading Media 127
128
About Duplex Printing 129
About Duplex Printing
How do I autoduplex?
130
About Duplex Printing
Output Tray
Output Tray 131
Media Storage
Media Storage
132
Documents that can be placed on the original glass
Original Media
Original Media 133
Documents that can be loaded into the ADF
134
Original Media
Loading a Document to be Copied 135
Loading a Document to be Copied
Placing a document on the original glass
Loading a Document to be Copied
Loading a document into the ADF
136
Using the Printer Driver
Windows Vista/XP/Server 2003/2000 PCL6, PS
Selecting Printer Options/Defaults for Windows
138 Selecting Printer Options/Defaults for Windows
Selecting Printer Options/Defaults for Windows 139
Click Printing Preferences
Click Uninstall
Uninstalling the Printer Driver for Windows
140 Uninstalling the Printer Driver for Windows
Windows Vista
Displaying Printer Driver Settings for Windows
Displaying Printer Driver Settings for Windows 141
Windows XP/Server
Common Buttons
Printer Driver Settings
142 Printer Driver Settings
Basic Tab
Printer Driver Settings 143
Advanced Tab PostScript Printer Driver Only
Cover Page Tab
144 Printer Driver Settings
Layout Tab
Watermark/Overlay Tab
Printer Driver Settings 145
Quality Tab
146 Printer Driver Settings
Other Tab
Camera Direct
148
Camera Direct
Printing Directly from a Digital Camera
Camera Direct
Memory Direct
150
Memory Direct
Printing From a Connected USB Memory Device
Memory Direct
Memory Direct 151
152
Using the Copier
154
Making Basic Copies
Basic Copy Operation
Making Basic Copies
Selecting the Document Type
Specifying the Copy Quality Setting
Making Basic Copies 155
156
Selecting a Preset Zoom Ratio
Specifying the Zoom Ratio
Specifying the Copy Density
Selecting the Media Tray
Making Basic Copies 157
158
Setting 2in1/4in1 Copying
Making Advanced Copies
2in1/4in1 Copying From the ADF
Setting a Copy Function
Making Advanced Copies 159
160
ID Card Copying
Making Advanced Copies 161
Repeat Copying
162
Poster Copying
Duplex Double-Sided Copying From the ADF
Setting Duplex Double-Sided Copying
Making Advanced Copies 163
164
Duplex Double-Sided Copying From the Original Glass
Duplex Double-Sided Document Copying
Setting Collated Sort Copying
Making Advanced Copies 165
Collated Sort Copying From the ADF
166
Using the Scanner
168
Scanning From a Computer Application
Basic Scanning Operation
Scanning From a Computer Application
Windows Twain Driver Settings
Scanning From a Computer Application 169
170
Windows WIA Driver Settings
Scanning From a Computer Application 171
Macintosh Twain Driver Settings
172
Scanning From a Computer Application 173
Scanning With the Machine
Scanning With the Machine
174
Scanning With the Machine 175
Saving Data on a Computer Connected Scan to PC
Specifying the Data Location
176
Saving Data on a USB Memory Device Scan to USB Memory
Scanning With the Machine 177
Directly Entering the E-mailAddress
Specifying the Destination Address Scan to E-mail/FTP/ SMB
178
Selecting a Speed Dial Destination
Scanning With the Machine 179
Selecting From the Favorite List
180
Selecting a Group Dial Destination
Searching the Address Book
Scanning With the Machine 181
Selecting From the Address Book
182
Searching an Ldap Server
Scanning With the Machine 183
Editing a Specified Destination Address
184
Specifying Multiple Destination Addresses
Deleting a Specified Destination Address
Registering/Editing Addresses
Scanning With the Machine 185
Deleting From the Favorite List
186
Registering in the Favorite List
Scanning With the Machine 187
Registering Speed Dial Destinations Direct Input
188
Registering Speed Dial Destinations Ldap Search
Scanning With the Machine 189
190
Editing/Deleting Speed Dial Destinations
Scanning With the Machine 191
Registering Group Dial Destinations
192
Editing/Deleting Group Dial Destinations
Selecting the Data Format
Selecting the Scan Quality Setting
Selecting the Resolution
Scanning With the Machine 193
194
Setting Duplex Double-Sided Scanning
Selecting the Scan Mode
Selecting the Scan Density
Specifying the Subject
Setting the Scan Size
Setting the Scan Color
Scanning With the Machine 195
Deleting a Queued Transmission Job
196
Replacing Consumables
198
Replacing Consumables
About Toner Cartridges
Replacing Consumables
Replacing Consumables 199
Replacing a Toner Cartridge
200
Replacing Consumables 201
202
Replacing Consumables 203
Replacing an Imaging Unit
204
Replacing Consumables 205
206
Replacing Consumables 207
208
Replacing Consumables 209
Replacing the Waste Toner Bottle
210
Replacing Consumables 211
212
Replacing Consumables 213
Replacing the Transfer Roller
Replacing the Transfer Roller
214
Replacing Consumables 215
216
Replacing Consumables 217
Replacing the Ozone Filter
Replacing the Transfer Belt Unit
218
Replacing Consumables 219
220
Replacing Consumables 221
222
Replacing Consumables 223
224
Install the waste toner bottle
Replacing Consumables 225
Replacing the Fuser Unit
226
Replacing Consumables 227
228
Replacing Consumables 229
230
Maintenance
Maintaining the Machine
Maintaining the Machine
232
Maintaining the Machine 233
Exterior
Cleaning the Machine
Cleaning the Machine
234
Media Rollers
Cleaning the Machine 235
Cleaning the Media Feed Rollers Manual Feed Tray
236
Cleaning the Machine 237
Cleaning the Media Feed Rollers Tray 2/3
Cleaning the Media Transfer Rollers for Tray
238
Cleaning the Machine 239
Cleaning the Media Feed Rollers for the ADF
Cleaning the Media Feed Rollers for the Duplex
240
Cleaning the Machine 241
Laser Lens
242
Troubleshooting
Introduction
244 Introduction
Printing a Configuration
Printing a Configuration 245
Unlocking the Scanner
Unlocking the Scanner
246
Make sure that
Preventing Media Misfeeds
Preventing Media Misfeeds 247
Avoid
248
Understanding the Media Path
Clearing Media Misfeeds
Understanding the Media Path
Media Misfeed Message Reference
Media Misfeed Messages and Clearing Procedures
Clearing Media Misfeeds 249
250
Clearing Media Misfeeds
Clearing Media Misfeeds 251
252
Clearing Media Misfeeds 253
Clearing a Media Misfeed in Tray
254
Clearing Media Misfeeds 255
256
Clearing Media Misfeeds 257
258
Clearing Media Misfeeds 259
Clearing a Media Misfeed from the ADF
260
Clearing Media Misfeeds 261
Clearing a Media Misfeed from the Duplex
262
Clearing a Media Misfeed from the Fuser Unit
Clearing Media Misfeeds 263
264
Clearing Media Misfeeds 265
Clearing a Media Misfeed from the Switchback
266
Clearing Media Misfeeds 267
Clearing a Media Misfeed from the Horizontal Transport Area
268
Clearing Media Misfeeds 269
Symptom Cause Solution
Solving Problems with Media Misfeeds
Solving Problems with Media Misfeeds
270
Solving Problems with Media Misfeeds 271
ADF
272
Solving Other Problems
Solving Other Problems 273
Disable
Solving Other Problems
ADMIN. MANAGEMENT/CAMERA
Direct to Enable
Solving Other Problems 275
Wrong Toner
276
Solving Other Problems 277
278
Solving Other Problems 279
Incorrect Maximum. For details
280
Solving Problems with Printing Quality
Solving Problems with Printing Quality 281
282 Solving Problems with Printing Quality
Solving Problems with Printing Quality 283
284 Solving Problems with Printing Quality
Solving Problems with Printing Quality 285
Bration in the Utility menu to
Set Machine SETTING/CALI
286
Status Messages
Status, Error, and Service Messages
Status, Error, and Service Messages 287
Error Messages
288 Status, Error, and Service Messages
Status, Error, and Service Messages 289
290 Status, Error, and Service Messages
Media Type Error
Status, Error, and Service Messages 291
JOB Canceled
Incorrect Paper Size
292 Status, Error, and Service Messages
Status, Error, and Service Messages 293
294 Status, Error, and Service Messages
Status, Error, and Service Messages 295
Destination SET
296 Status, Error, and Service Messages
Wrong Password
By Manual UP to
Service Call
Service Messages
Status, Error, and Service Messages 297
This service message Means Do this
298 Status, Error, and Service Messages
Installing 12 Accessories
Memory Module
300 Introduction
Dual In-Line
CF Adapter
Antistatic Protection
Antistatic Protection 301
302
Installing a Dimm
Dual In-Line Memory Module Dimm
Dual In-Line Memory Module Dimm
Dual In-Line Memory Module Dimm 303
304
Hard Disk Kit 305
Installing the Hard Disk kit
Hard Disk Kit
306
Hard Disk Kit
Hard Disk Kit 307
308
CompactFlash 309
Installing the CF adapter and CompactFlash card
CompactFlash
310
CompactFlash
CompactFlash 311
312
Tray 3 Lower Feeder Unit 313
Kit Contents
Tray 3 Lower Feeder Unit
Installing Tray
314 Tray 3 Lower Feeder Unit
Tray 3 Lower Feeder Unit 315
316 Tray 3 Lower Feeder Unit
Appendix
318
Technical Specifications
Technical Specifications
Technical Specifications 319
320
User-Replaceable
Consumable Life Expectancy Chart
Technical Specifications 321
Media feed roller 300,000 pages
Service-Replaceable
322
Entering Text 323
Entering Text
Key Operation
Entering Fax Numbers
Entering E-mail Addresses
324 Entering Text
Entering Names
Keypad Available characters
Entering Text 325
Changing Input Mode
Inputting Example
Correcting Text and Input Precautions
326 Entering Text
Our Concern for Environmental Protection 327
What is an Energy Star product?
Our Concern for Environmental Protection
328 Our Concern for Environmental Protection
Numerics
329
Envelope Favorite list
330
Electrostatic discharge 301 Entering text
Media misfeed ADF 259 Duplex 261 Fuser unit
Print media type
Scan Setting menu
331
Printer driver PPD
332