Symptom

Cause

Solution

 

One or more of the

Remove the imaging units and check

 

imaging units is

for damage. If it is damaged, replace it.

 

defective.

 

 

 

 

There is

The media is moist

Remove the moist media and replace it

insufficient

from humidity.

with new, dry media.

fusing or the

 

 

Unsupported media

Use KONICA MINOLTA-approved

image

(wrong size, thick-

media. See “Specifications” on page

comes off

ness, type, etc.) is

106.

when

being used.

Also, refer to

rubbed.

 

 

 

http://printer.konicaminolta.com

 

 

for a complete list of currently

 

 

approved media.

 

 

 

 

Media type is set

When printing envelopes, labels, letter

 

incorrectly.

head, postcards, thick stock, or trans-

 

 

parencies, specify the appropriate

 

 

media type in the printer driver.

 

 

 

There are

One or more of the

Remove the toner cartridges and

toner

toner cartridges are

check for damage. If it is damaged,

smudges or

defective or installed

replace it.

residual

incorrectly.

 

images.

 

 

There are

The media transfer

Clean the media transfer roller.

toner

roller is dirty.

 

If you think the transfer roller should be

smudges on

 

 

replaced, contact Technical Support

the back side

 

 

with the error information.

of the page

 

 

 

The media path is

Print several blank sheets and the

(whether or

dirty with toner.

excess toner should disappear.

not it has

been

One or more of the

Remove the toner cartridges and

duplexed).

toner cartridges are

check for damage. If it is damaged,

 

defective.

replace it.

 

 

 

 

One or more of the

Remove the imaging units and check

 

imaging units is

for damage. If it is damaged, replace it.

 

defective.

 

284

Solving Problems with Printing Quality

Page 297 Page 299
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Konica Minolta C20 manual Solving Problems with Printing Quality
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C20 specifications

The Konica Minolta C20 is a multifunctional color printer designed for small to medium-sized businesses, offering a blend of efficiency, performance, and versatility. With its user-friendly interface and compact design, the C20 stands out in both functionality and aesthetics, making it an ideal choice for various office environments.

One of the key features of the Konica Minolta C20 is its robust print speed, capable of producing up to 24 pages per minute in color and black and white. This efficiency helps businesses reduce waiting times and maximize productivity. The printer supports a wide range of media sizes and types, including envelopes, labels, and specialty paper, allowing users to handle diverse printing tasks with ease.

The C20 incorporates advanced color technology that enhances the vibrancy and clarity of printed documents. Utilizing Konica Minolta’s innovative Simitri HD toner, the printer delivers high-quality prints with sharp text and vivid graphics while ensuring lower environmental impact due to its reduced use of energy and resources. The printing resolution reaches up to 600 x 600 dpi, providing clear and detailed outputs suitable for professional presentations.

In terms of connectivity, the Konica Minolta C20 offers multiple options, including USB, Ethernet, and wireless networking. This flexibility allows users to print from various devices, such as laptops, smartphones, and tablets, facilitating seamless integration into modern office workflows. Moreover, the device supports mobile printing technologies like Google Cloud Print and Apple AirPrint, providing added convenience for users on the go.

Another significant characteristic of the C20 is its scanning capabilities. With a built-in scanner that supports both color and black-and-white documents, users can digitize physical documents efficiently. The device features a scan-to-email function, along with options for file formats such as PDF and TIFF, making it easier to share important information quickly.

Overall, the Konica Minolta C20 is an all-in-one solution that addresses the diverse needs of today’s workplaces. With its combination of speed, quality, and connectivity, it not only meets the demands of office printing but also enhances workflow efficiency, making it a valuable asset for any business looking to streamline its document management processes. Whether for printing, scanning, or copying, the C20 remains a reliable choice for professionals seeking high-performance printing solutions.
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