Symptom

Cause

Solution

 

 

 

Booklet Left

Both the printer driver

For Booklet Left Binding and Booklet

and Right

and the application

Right Binding, choose Collate only in

Binding out-

have been set for col-

the printer driver’s Basic Tab. Do not

put is incor-

lation.

set collation in the application.

rect.

 

 

 

 

 

You hear

The machine is not

Place the machine on a flat, hard, level

unusual

level.

surface.

noises.

 

 

The tray is not

Remove the tray that you are printing

 

 

installed correctly.

from and reinsert it completely into the

 

 

machine.

 

 

 

 

There is a foreign

Turn off the machine and remove the

 

object stuck inside

object. If you cannot remove it, contact

 

the machine.

Technical Support.

 

 

 

When copy-

A malfunction may

If a band appears in the copy after

ing or scan-

have occurred while

copying, select a copy density setting

ning with the

paper was being

that is one level darker.

ADF, a band

transferred with the

If a band appears in the image after

appears at

ADF.

scanning, scan using the original

the end of

 

 

glass.

the image or

 

 

 

paper (5 to 6

 

 

mm).

 

 

 

 

 

Cannot copy

Envelope DL, Enve-

Place the document on the original

with the ADF.

lope Monarch, or

glass. With the Envelope DL size,

 

Envelope C6 is set to

some areas may not be copied.

 

the ADF.

 

 

 

 

While scan-

Immediately after the

If the image becomes lighter or darker,

ning with the

machine is turned on,

scan using the original glass. In addi-

ADF at 600

the lamp intensity

tion, perform the scan operation after

dpi, the

increases. There-

turning the machine on and lighting the

image has

fore, the image may

lamp for an hour and a half or more.

become

become lighter and

 

lighter and

the background may

 

the back-

become darker.

 

ground has

 

 

become

 

 

darker.

 

 

 

 

 

Scanned

Resolution is set to

Set the scan mode to PHOTO.

images are

150 x 150 dpi while

 

noisy.

the scan mode is set

 

 

to MIX or TEXT.

 

 

 

 

278

Solving Other Problems

Page 292
Image 292
Konica Minolta C20 manual 278

C20 specifications

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