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Konica Minolta C20 manual Status, Error, and Service Messages

Models: C20

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298	Status, Error, and Service Messages

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Konica Minolta C20 manual Status, Error, and Service Messages

Contents

Bizhub C20 Printer / Copier / Scanner User’s Guide A0FD-9569-00AThank You TrademarksCopyright Notice Software License Agreement Page Legal Restrictions on Copying Financial InstrumentsLegal Documents GeneralFor EU member states only Contents Checking the Machine Status and Settings Configuration Menu OverviewAbout the Control Panel PS/PCL Print MenuIii 147 Camera Direct149 Memory DirectMaintaining the Machine 232 Cleaning the Machine Replacing Consumables 197 198231 Introduction 244 Printing a Configuration Solving Problems with Media MisfeedsStatus Messages 287 Error Messages 313 Installing TrayTechnical Specifications 318 Vii317 Entering TextViii Contents Introduction Getting Acquainted with Your Machine Space RequirementsGetting Acquainted with Your Machine The option appears shaded in the above illustrations Part Names Front View16 15 Drivers CD/DVD Rear ViewFront View with Options Printer Drivers PostScript DriversPrinter Drivers PCL Drivers Printer Drivers XPS DriversPrinter Drivers PPD Files Scanner Drivers PC Fax DriversApplications CD/DVD ApplicationsApplications Use/Benefit Printer connected to the network Documentation CD/DVD DocumentationDocumentation Use/Benefit System Requirements „ RAMControl Panel Configuration Menu Control Panel Indicators and Keys About the Control PanelAbout the Control Panel About the Control Panel Name FunctionSelect key Back keyStop/Reset key Main Screen Copy Mode Display IndicationsIndication Description „ Copy settings Press + Utility REPORT/STATUS PS/PCLMain Screen Scan Mode „ Scan settings Press + Cancel SubjectReserv Main Screen Fax Mode MANAGEMENT/USER SETTING/DATE&TIMEAppears Timer TX ModePrint Screen Checking the Machine Status and Settings Checking the Machine Status and SettingsREPORT/STATUS Menu Total Print Mono CopyColor Copy Mono PrintConfiguration TX Result ReportRX Result Report Activity ReportPCL Font List Directory ListConfiguration Menu Overview Configuration Menu OverviewUtility Menu FAX RX Operation Reporting Scan Setting Direct Print Machine Setting Menu Auto Panel Reset Setting Preheat ModeEnergy Save Mode 5minMODE1 / MODE2 Copy / FAX Paper Setup Menu Plain Paper / Thick Paper TRAY2 Paper Statement / Executive / CustomADMIN. Management Menu Configuration Menu Overview Mail Setting Configuration Menu Overview Configuration Menu Overview Configuration Menu Overview Enable Disable / Enable OFF / onBootp EnableARP/PING HttpYES/NO Default SUB Smtp TimeoutSPEED/DUPLEX 10BASE HalfSmtp Enable Text InsertPOP DIS Before AbleAnonymous / Simple Tone / Pulse Pstn / PBXUser Setting PTT Setting Argentina / AustraLIA / Austria / BEL Gium / BrazilInch / Metric Copy Setting Menu NON-SORT /SORT Sidewise / DownwardDial Register Menu FavoriteSpeed Dial Group DialFAX TX Operation Menu Density LevelSTD/TEXT, FINE/TEXT, S-FINE Ority TEXT, STD/PHOTO, FINE/PHOTODefault TX Memory TX / Direct TXHeader OFF / onFAX RX Operation Menu Memory RXMode Memory RX / Print RX TRAY1 Disable / Enable TRAY2 Disable / EnableTRAY3 Disable / Enable ForwardOn / Onerror / OFF Reporting MenuActivity ReportScan Setting Menu RX ResultResolution 600⋅600dpiImage Format Coding MethodDirect Print Menu No Split / SplitNormal / Fine Letter / A4 PS/PCL Print Menu PS/PCL Print MenuPS/PCL Print Menu DeleteStart-B&W key Paper Menu Setting Paper ANY ANY Tray TRAY1Size TypePhysical TRAY1 Physical TRAY2Quality Menu PS/PCL Print Menu PS/PCL Print Menu PS/PCL Print Menu Color COLOR/GRAYSCALEBright NessLine ART/DETAIL Edge OFF/LOW/MIDDLE/HIGHStrength Photographic Composite Gray BLACK/BLACKGray Black onlyVivid Intent PhotographicGrfx RGB Graphics data to Cmyk data Settings Printing RGB RelativeAbsolute Prof Text Printing RGB Intent Photographic Relative Color AbsoluteAre reproduced in RGB text Grfx Printing RGB Are reproduced in RGB Relative ColorCmyk CompositeGray BLACK/BLACK Black only Calibra ToneCmyk Cyan High DensityLight BlackSYS Default Menu PS/PCL Print Menu Error Emula DEFAUTO/POSTSCRIPT/PCL Tion EmulaCR=CR LF=LF/CR=CRLF ENABLE/DISABLE Paper Default PaperXPS Digi TALPlain Paper GrayAUTO/GRAYSCALE PRINT/COLOR Print Scale100 Memory Print Menu Memory Print Menu 101102 Memory Print MenuMemory Print Menu 103 CopyQuantity NON-SORT/SORT104 Media Handling Specifications Print Media106 Print MediaTypes Print Media 107Plain Paper Recycled Paper 108 Thick StockPrint Media 109 Envelope110 LabelDo not use envelopes that have Do not use label sheets thatPrint Media 111 LetterheadPostcard Thickness112 TransparencyDo not use postcards that are Print Media 113 Glossy MediaUse transparencies that are Do not use transparencies that114 Guaranteed Imageable Printable Area Print Media 115Imageable Area-Envelopes MarginsLoading Media How do I load media?Tray 1 Manual Feed Tray 116Loading Media 117 118 Other MediaLoading Media 119 Loading Envelopes120 Loading Media 121 122 Up to 20 sheets can be loaded into the tray at one timeTray Loading Media 123124 Loading Media 125 Tray 3 Optional Lower Feeder Unit 126Loading Media 127 128 About Duplex Printing How do I autoduplex?About Duplex Printing 129 130 About Duplex PrintingOutput Tray Output Tray 131Media Storage 132Media Storage Original Media Original Media 133Documents that can be placed on the original glass Documents that can be loaded into the ADF134 Original MediaLoading a Document to be Copied Placing a document on the original glassLoading a Document to be Copied 135 Loading a document into the ADF 136Loading a Document to be Copied Using the Printer Driver Selecting Printer Options/Defaults for Windows 138 Selecting Printer Options/Defaults for WindowsWindows Vista/XP/Server 2003/2000 PCL6, PS Selecting Printer Options/Defaults for Windows 139 Click Printing PreferencesUninstalling the Printer Driver for Windows 140 Uninstalling the Printer Driver for WindowsClick Uninstall Displaying Printer Driver Settings for Windows Displaying Printer Driver Settings for Windows 141Windows Vista Windows XP/ServerPrinter Driver Settings 142 Printer Driver SettingsCommon Buttons Printer Driver Settings 143 Advanced Tab PostScript Printer Driver OnlyBasic Tab 144 Printer Driver Settings Layout TabCover Page Tab Watermark/Overlay TabPrinter Driver Settings 145 Quality Tab146 Printer Driver Settings Other TabCamera Direct Camera Direct Printing Directly from a Digital Camera148 Camera DirectMemory Direct Memory Direct Printing From a Connected USB Memory Device150 Memory DirectMemory Direct 151 152 Using the Copier Making Basic Copies Basic Copy Operation154 Making Basic CopiesSpecifying the Copy Quality Setting Making Basic Copies 155Selecting the Document Type Selecting a Preset Zoom Ratio Specifying the Zoom Ratio156 Specifying the Copy DensitySelecting the Media Tray Making Basic Copies 157Setting 2in1/4in1 Copying Making Advanced Copies158 2in1/4in1 Copying From the ADFSetting a Copy Function Making Advanced Copies 159160 ID Card CopyingMaking Advanced Copies 161 Repeat Copying162 Poster CopyingSetting Duplex Double-Sided Copying Making Advanced Copies 163Duplex Double-Sided Copying From the ADF 164 Duplex Double-Sided Copying From the Original GlassSetting Collated Sort Copying Making Advanced Copies 165Duplex Double-Sided Document Copying Collated Sort Copying From the ADF166 Using the Scanner Scanning From a Computer Application Basic Scanning Operation168 Scanning From a Computer ApplicationWindows Twain Driver Settings Scanning From a Computer Application 169170 Windows WIA Driver Settings Scanning From a Computer Application 171Macintosh Twain Driver Settings 172Scanning From a Computer Application 173 Scanning With the Machine 174Scanning With the Machine Scanning With the Machine 175 Specifying the Data Location 176Saving Data on a Computer Connected Scan to PC Saving Data on a USB Memory Device Scan to USB MemoryScanning With the Machine 177 Specifying the Destination Address Scan to E-mail/FTP/ SMB 178Directly Entering the E-mailAddress Scanning With the Machine 179 Selecting From the Favorite ListSelecting a Speed Dial Destination 180 Selecting a Group Dial DestinationScanning With the Machine 181 Selecting From the Address BookSearching the Address Book 182 Searching an Ldap ServerScanning With the Machine 183 184 Specifying Multiple Destination AddressesEditing a Specified Destination Address Registering/Editing Addresses Scanning With the Machine 185Deleting a Specified Destination Address 186 Registering in the Favorite ListDeleting From the Favorite List Scanning With the Machine 187 Registering Speed Dial Destinations Direct Input188 Registering Speed Dial Destinations Ldap SearchScanning With the Machine 189 190 Editing/Deleting Speed Dial DestinationsScanning With the Machine 191 Registering Group Dial Destinations192 Editing/Deleting Group Dial DestinationsSelecting the Scan Quality Setting Selecting the ResolutionSelecting the Data Format Scanning With the Machine 193Setting Duplex Double-Sided Scanning Selecting the Scan Mode194 Selecting the Scan DensitySetting the Scan Size Setting the Scan ColorSpecifying the Subject Scanning With the Machine 195Deleting a Queued Transmission Job 196Replacing Consumables Replacing Consumables About Toner Cartridges198 Replacing ConsumablesReplacing Consumables 199 Replacing a Toner Cartridge 200Replacing Consumables 201 202 Replacing Consumables 203 Replacing an Imaging Unit 204Replacing Consumables 205 206 Replacing Consumables 207 208 Replacing Consumables 209 Replacing the Waste Toner Bottle 210Replacing Consumables 211 212 Replacing Consumables 213 Replacing the Transfer Roller 214Replacing the Transfer Roller Replacing Consumables 215 216 Replacing Consumables 217 Replacing the Ozone FilterReplacing the Transfer Belt Unit 218Replacing Consumables 219 220 Replacing Consumables 221 222 Replacing Consumables 223 224 Install the waste toner bottle Replacing Consumables 225Replacing the Fuser Unit 226Replacing Consumables 227 228 Replacing Consumables 229 230 Maintenance Maintaining the Machine 232Maintaining the Machine Maintaining the Machine 233 Cleaning the Machine Cleaning the MachineExterior 234Cleaning the Machine 235 Cleaning the Media Feed Rollers Manual Feed TrayMedia Rollers 236 Cleaning the Machine 237 Cleaning the Media Feed Rollers Tray 2/3Cleaning the Media Transfer Rollers for Tray 238Cleaning the Machine 239 Cleaning the Media Feed Rollers for the ADFCleaning the Media Feed Rollers for the Duplex 240Cleaning the Machine 241 Laser Lens242 Troubleshooting Introduction 244 IntroductionPrinting a Configuration Printing a Configuration 245Unlocking the Scanner 246Unlocking the Scanner Preventing Media Misfeeds Preventing Media Misfeeds 247Make sure that AvoidUnderstanding the Media Path Clearing Media Misfeeds248 Understanding the Media PathMedia Misfeed Messages and Clearing Procedures Clearing Media Misfeeds 249Media Misfeed Message Reference 250 Clearing Media MisfeedsClearing Media Misfeeds 251 252 Clearing Media Misfeeds 253 Clearing a Media Misfeed in Tray254 Clearing Media Misfeeds 255 256 Clearing Media Misfeeds 257 258 Clearing Media Misfeeds 259 Clearing a Media Misfeed from the ADF260 Clearing Media Misfeeds 261 Clearing a Media Misfeed from the Duplex262 Clearing a Media Misfeed from the Fuser UnitClearing Media Misfeeds 263 264 Clearing Media Misfeeds 265 Clearing a Media Misfeed from the Switchback 266Clearing Media Misfeeds 267 Clearing a Media Misfeed from the Horizontal Transport Area 268Clearing Media Misfeeds 269 Solving Problems with Media Misfeeds Solving Problems with Media MisfeedsSymptom Cause Solution 270Solving Problems with Media Misfeeds 271 ADF272 Solving Other Problems Solving Other Problems 273Solving Other Problems ADMIN. MANAGEMENT/CAMERADisable Direct to EnableSolving Other Problems 275 Wrong Toner276 Solving Other Problems 277 278 Solving Other Problems 279 Incorrect Maximum. For details280 Solving Problems with Printing Quality Solving Problems with Printing Quality 281282 Solving Problems with Printing Quality Solving Problems with Printing Quality 283 284 Solving Problems with Printing Quality Solving Problems with Printing Quality 285 Set Machine SETTING/CALI 286Bration in the Utility menu to Status, Error, and Service Messages Status, Error, and Service Messages 287Status Messages Error Messages 288 Status, Error, and Service MessagesStatus, Error, and Service Messages 289 290 Status, Error, and Service Messages Status, Error, and Service Messages 291 JOB CanceledMedia Type Error Incorrect Paper Size292 Status, Error, and Service Messages Status, Error, and Service Messages 293 294 Status, Error, and Service Messages Status, Error, and Service Messages 295 296 Status, Error, and Service Messages Wrong PasswordDestination SET By Manual UP toService Messages Status, Error, and Service Messages 297Service Call This service message Means Do this298 Status, Error, and Service Messages Installing 12 Accessories 300 Introduction Dual In-LineMemory Module CF AdapterAntistatic Protection Antistatic Protection 301Installing a Dimm Dual In-Line Memory Module Dimm302 Dual In-Line Memory Module DimmDual In-Line Memory Module Dimm 303 304 Installing the Hard Disk kit Hard Disk KitHard Disk Kit 305 306 Hard Disk KitHard Disk Kit 307 308 Installing the CF adapter and CompactFlash card CompactFlashCompactFlash 309 310 CompactFlashCompactFlash 311 312 Kit Contents Tray 3 Lower Feeder UnitTray 3 Lower Feeder Unit 313 Installing Tray 314 Tray 3 Lower Feeder UnitTray 3 Lower Feeder Unit 315 316 Tray 3 Lower Feeder Unit Appendix Technical Specifications Technical Specifications318 Technical Specifications 319 320 Consumable Life Expectancy Chart Technical Specifications 321User-Replaceable Service-Replaceable 322Media feed roller 300,000 pages Entering Text Key OperationEntering Text 323 Entering Fax Numbers324 Entering Text Entering NamesEntering E-mail Addresses Keypad Available charactersChanging Input Mode Inputting ExampleEntering Text 325 Correcting Text and Input Precautions 326 Entering TextWhat is an Energy Star product? Our Concern for Environmental ProtectionOur Concern for Environmental Protection 327 328 Our Concern for Environmental Protection Numerics 329330 Electrostatic discharge 301 Entering textEnvelope Favorite list Media misfeed ADF 259 Duplex 261 Fuser unitScan Setting menu 331Print media type Printer driver PPD332